At a Glance
- Tasks: Deliver top-notch customer service while driving sales in a vibrant store environment.
- Company: Join one of the UK's fastest-growing companies in a dynamic team.
- Benefits: Competitive salary, bonuses, training, and exclusive perks.
- Other info: Enjoy 20 days holiday plus bank holidays and long service recognition.
- Why this job: Be part of a thriving business and grow your career with us.
- Qualifications: Passion for customer service and a drive to achieve sales targets.
The predicted salary is between 27053 - 27053 £ per year.
Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team in their Streatham branch.
Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.
Main Responsibilities:
- Contribute to the achievement of the financial targets of the store.
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store.
- Respond effectively to the diverse needs of each customer.
- Ensuring the store presents itself to a high standard of cleanliness.
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
- Comply consistently with all company procedures.
Package: £27,053 + Package + Benefits
Benefits:
- An excellent career in a fast-growing business.
- Training & Mentoring program for great career progression.
- Bi-Annual store bonus Scheme.
- Company Sick Pay.
- Access to exclusive perks via Perkbox membership.
- Long Service recognition.
- 20 days holiday per year plus bank holidays.
Customer Sales Advisor (Streatham) in London employer: Gravity Recruit
Join a dynamic and rapidly expanding company in Streatham as a Customer Sales Advisor, where you will be part of a supportive work culture that prioritises employee growth and development. With a comprehensive training and mentoring programme, competitive salary, and attractive benefits including a bi-annual bonus scheme and exclusive perks, this role offers a rewarding opportunity to excel in customer service while contributing to the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor (Streatham) in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Gravity Recruit. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Gravity Recruit before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Sales Advisor (Streatham) in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Gravity Recruit:Your cover letter is your chance to shine! Tell us why you want to work at Gravity Recruit specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Gravity Recruit!
How to prepare for a job interview at Gravity Recruit
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
