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- Tasks: Lead a dynamic team to deliver exceptional customer experiences across multiple leisure venues.
- Company: Join a leading leisure brand known for its vibrant atmosphere and commitment to service.
- Benefits: Enjoy a competitive salary, bonuses, and flexible shift options.
- Why this job: Make a real difference in the leisure industry while developing your leadership skills.
- Qualifications: Experience in leisure or hospitality management with a knack for high-volume operations.
- Other info: Exciting opportunities for career advancement in a fast-paced environment.
The predicted salary is between 23000 - 46000 £ per year.
A prominent leisure brand is seeking a Cluster Manager for their locations in Kingston-upon-Thames. The successful candidate will oversee a large team, ensuring outstanding customer service and compliance in a regulated environment.
Ideal applicants come from leisure/hospitality sectors with experience in managing high-volume operations. The role offers a basic salary of £38,347 plus bonuses and benefits, requiring flexibility for various shifts.
Leisure Cluster Manager - Kingston (Multi-Venue) in Kingston upon Thames employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Cluster Manager - Kingston (Multi-Venue) in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to show them that you’re not just another candidate, but someone who truly understands their brand and is passionate about delivering outstanding customer service.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. We can’t stress enough how important it is to be confident and articulate when discussing your experience in managing high-volume operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Leisure Cluster Manager - Kingston (Multi-Venue) in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let your enthusiasm for the leisure and hospitality sectors shine through. We want to see how your experiences align with our brand's values and how you can contribute to creating outstanding customer experiences.
Highlight Relevant Experience: Make sure to detail your previous roles in managing high-volume operations. We’re looking for specific examples that demonstrate your ability to lead a large team and ensure compliance in a regulated environment. This will help us see how you fit into our dynamic team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Cluster Manager role. Mention the skills and experiences that are most relevant to the job description, so we know you’re serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Gravity Recruit
✨Know Your Venues
Familiarise yourself with the specific leisure venues you'll be managing. Research their unique offerings, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can enhance their operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to motivate staff, resolve conflicts, and maintain high standards of customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Compliance Requirements
Brush up on the regulations that govern the leisure and hospitality sectors. Be ready to discuss how you ensure compliance in your previous roles and how you would implement these practices in a multi-venue setting.
✨Flexibility is Key
Since the role requires flexibility for various shifts, be prepared to discuss your availability and willingness to adapt. Share examples of how you've successfully managed varying schedules in the past, demonstrating your commitment to the role.
