General Manager

General Manager

Wigan Full-Time 28000 - 38000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
  • Company: Join a well-established national leisure brand with a fun and dynamic atmosphere.
  • Benefits: Competitive salary, bonus package, and flexible working hours.
  • Why this job: Be a key player in creating memorable experiences for customers in a lively environment.
  • Qualifications: Experience in leisure/hospitality or high-volume retail management is essential.
  • Other info: Opportunity to grow your leadership skills in a fast-paced setting.

The predicted salary is between 28000 - 38000 Β£ per year.

Job Description

Venue Manager – Wigan

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Wigan.

The Role

  • Managing a large Leisure venue with a mixture of different propositions.
  • Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
  • Managing high levels of operational compliance in a heavily regulated sector.
  • You will be managing a large team across various different propositions in a couple set up.

The Person

  • The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
  • You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
  • Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
  • Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

£33,075 Basic Bonus & Package Benefits

By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.

If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours

General Manager employer: Gravity Recruit

As a leading national leisure brand, our client offers an exceptional work environment in Wigan, where employees are valued and encouraged to thrive. With a strong focus on customer service and operational excellence, the company fosters a dynamic culture that promotes flexibility and growth opportunities for its team members. Join us to be part of a vibrant team dedicated to delivering memorable experiences while enjoying competitive benefits and a supportive atmosphere.
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Contact Detail:

Gravity Recruit Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land General Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the leisure and hospitality sector. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to potential employers directly. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your leadership skills! When you get the chance to chat with hiring managers, highlight your experience in managing teams and delivering exceptional customer service. Share specific examples of how you've tackled challenges in previous roles – it’ll make you stand out from the crowd.

✨Tip Number 3

Be flexible and ready to adapt! The leisure industry often requires working unsociable hours, so be prepared to discuss your availability during interviews. Showing that you're willing to go the extra mile can really impress potential employers.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy to keep track of your applications and updates all in one place!

We think you need these skills to ace General Manager

Customer Service Excellence
Operational Compliance
Team Management
Leadership Skills
Flexibility in Working Hours
Experience in Leisure/Hospitality Sector
High Volume Retail Experience
Ability to Manage Challenging Environments

Some tips for your application 🫑

Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you can bring that enthusiasm to the role of Venue Manager and create an exceptional experience for our guests.

Tailor Your Experience: Make sure to highlight your relevant experience in the Leisure or Hospitality sector. If you've managed a large team or run your own site, we want to hear about it! Tailoring your application to showcase these experiences will make you stand out.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and why you're the right fit for the role. Avoid fluff and focus on what matters!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Gravity Recruit

✨Know Your Venue Inside Out

Before the interview, make sure you research the venue thoroughly. Understand its unique selling points, customer demographics, and any recent changes or challenges it has faced. This will show your potential employer that you're genuinely interested and ready to hit the ground running.

✨Showcase Your Leadership Skills

As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your approach to motivating staff and maintaining high standards of customer service.

✨Be Ready for Compliance Questions

Given the heavily regulated nature of the leisure sector, expect questions about operational compliance. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in previous roles. This will reassure them that you can manage their venue effectively.

✨Flexibility is Key

The role requires flexibility in working hours, so be ready to discuss your availability. Share examples of how you've adapted your schedule in the past to meet business needs. This will demonstrate your commitment and readiness to tackle the demands of the job.

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