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For Companies At a Glance
- Tasks: Deliver top-notch customer service while boosting sales and ensuring store cleanliness.
- Company: Join one of the UK's fastest-growing companies in a vibrant team.
- Benefits: Competitive salary, career progression, bonuses, and exclusive perks.
- Why this job: Be part of a dynamic environment where your contributions truly matter.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 20400 - 30600 £ per year.
Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team.
Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.
Main Responsibilities:
- Contribute to the achievement of the financial targets of the store
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
- Respond effectively to the diverse needs of each customer
- Ensuring the store presents itself to a high standard of cleanliness
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike
- Comply consistently with all company procedures
Package: £25,500 + Package + Benefits
Benefits:
- An excellent career in a fast-growing business
- Training & Mentoring program for great career progression
- Bi-Annual store bonus Scheme
- Company Sick Pay
- Access to exclusive perks via Perkbox membership
- Long Service recognition
- 20 days holiday per year plus bank holidays
Customer Service Advisor in Coventry employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Coventry
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This way, when you chat with them, you can show off your knowledge and enthusiasm for being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or upsell products. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Advisor in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Showcase Your Customer Service Skills: In your application, emphasise your ability to respond effectively to diverse customer needs. Share specific examples of how you've provided excellent service in the past – we love a good story!
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to maintain a professional tone. Use clear language and avoid jargon to ensure your application is easy to read and understand.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you can be sure it reaches us quickly and securely, plus you'll find all the info you need about the role!
How to prepare for a job interview at Gravity Recruit
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the fastest-growing companies in the UK. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Customer Service Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you effectively handled customer queries or complaints. Highlight how you ensured customer satisfaction while also contributing to sales targets.
✨Demonstrate Attention to Detail
In this role, maintaining a high standard of cleanliness and adhering to Health & Safety procedures is crucial. Be ready to discuss how you prioritise these aspects in your previous roles. Mention any specific practices you followed to ensure a safe and welcoming environment for customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training programmes, and career progression opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
