At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms with expert advice.
- Company: One of the UK's most loved retail brands with a strong presence.
- Benefits: Competitive salary plus uncapped commission, flexible hours, and a supportive team.
- Other info: Join a newly opened store with exciting growth opportunities.
- Why this job: Make a real difference in customers' lives while earning great rewards.
- Qualifications: Experience in kitchen/bathroom sales and a passion for customer service.
The predicted salary is between 55000 - 65000 £ per year.
Our client is one of the largest retailers in its sector and one of the UK's most loved retail brands with stores throughout the country. They are seeking to recruit an experienced Kitchen and Bathroom Sales Consultant for their newly opened store in Aberdeen.
The Role:
- Helping create dreams for your customers, bringing their kitchen and bathroom dreams to life.
- Delivering an exceptional customer journey, providing the best solutions through your expert knowledge and sound fact finding.
- From the initial meet and greet to the designing to the installation, your role is to support your customers and ensure their dream purchase is one they enjoy the process of choosing and creating.
- You will be flexible to visit customers sometimes at their own homes in order to bring the designs to life. This may on occasion require evening/weekend visits.
- Supporting the wider store team to ensure the showroom looks its best at all times.
The Person:
- This is a critical role for a newly opened store, so an experienced candidate with exposure to the sales of kitchens/bathrooms or similar is very important.
- Passionate about delivering customer service and the best customer journey in a competitive market.
- You will enjoy sales and thrive in a highly commission-led environment, going above and beyond to support your customers and maximise your earning potential.
The Package:
- Competitive basic salary + £55k+ uncapped OTE.
Kitchen & Bathroom Design Consultant (Colne) employer: Gravity Recruit
As one of the UK's most beloved retail brands, our client offers a vibrant work culture that prioritises employee growth and development. With competitive salaries and uncapped earning potential, the Kitchen & Bathroom Design Consultant role in Colne provides an exciting opportunity to turn customer dreams into reality while being part of a supportive team in a newly opened store. Employees enjoy a dynamic environment that encourages creativity and flexibility, making it an excellent place for those passionate about delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen & Bathroom Design Consultant (Colne)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Gravity Recruit, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Gravity Recruit!
We think you need these skills to ace Kitchen & Bathroom Design Consultant (Colne)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Gravity Recruit, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Gravity Recruit and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Gravity Recruit that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Gravity Recruit
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
