Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Venue Manager and ensure excellent customer service in a vibrant environment.
- Company: Join a market-leading company with a focus on growth and development.
- Benefits: Competitive salary, bonuses, discounts, and a supportive employee development programme.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: 3 years customer service experience and supervisory skills preferred.
- Other info: Flexible shifts and great career progression opportunities await you!
The predicted salary is between 27500 - 38500 £ per year.
The role: Would you like to join a market-leading company in their industry across the UK? Our clients' Assistant Managers are an essential part of the team. Supporting the Manager in the day-to-day running of a venue, you will also be acting venue manager in their absence (such as annual leave) and therefore may also be closely communicating with our area management team to ensure the venue is held to our high and professional standard.
As always, we would need you to have excellent customer service skills, with a minimum of 3 years customer service experience and a year in a supervisor or management role is also preferred!
Duties within our venues also include:
- Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be in the absence of the Venue Manager
- Delegate and support staff in their daily tasks
- Encouraging and driving business day to day, including during peak times and tournament days.
- Key holder duties (such as opening or closing a venue)
By delivering excellent customer service, you will play an integral role in the day-to-day running of our venue. Once you have completed your training, you could be:
- Promoting our excellent offers, promotions and events
- Providing refreshments and snacks to our customers.
Who are we looking for? We are looking for candidates who are not only passionate about great customer service but are also able to deliver it too, as you will be serving customers with pride and integrity. Our staff members need to be outgoing, confident, and ambitious, as you will be approaching customers to discuss our offers and to offer food and beverages. As with any business, timekeeping is essential; therefore, we would expect you to be on time, presentable and ready to be a great brand ambassador. As a seven-day-a-week business, we do require flexibility to meet the needs of the business across our roles.
So, what's in it for you?
- Job Security due to our ever-expanding business
- The opportunity to earn bonuses and recognition for going the extra mile.
- They pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme.
- Access to a confidential 24hr Health Assured helpline
- Life Assurance 3 × annual salary
- HAPI App discounts retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
Package: Salary: £27,500 + Bonus Shift pattern: 5 days across 7, mixed shift patterns Benefits: Bonus scheme Performance bonus Company pension Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Referral programme Store discount
Assistant Venue Manager (Chesterfield) employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Venue Manager (Chesterfield)
✨Tip Number 1
Get to know the venue! Before your interview, pop in and check out the atmosphere. Chat with staff and customers if you can. This shows you're genuinely interested and gives you a feel for the place.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you've gone above and beyond for customers. We want to hear how you handle tough situations and keep everyone smiling.
✨Tip Number 3
Be ready to show your leadership skills! As an Assistant Venue Manager, you'll need to step up when the manager's away. Share experiences where you've led a team or taken charge during busy times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Venue Manager (Chesterfield)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the Assistant Venue Manager role. Mention how your experience aligns with the duties listed in the job description.
Be Professional Yet Personable: While we love a friendly vibe, remember to keep it professional. Use a clear and concise tone in your writing, but don’t be afraid to let your personality shine through. We’re looking for someone who can connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Gravity Recruit
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its offerings, promotions, and any recent events. This will not only show your enthusiasm but also help you discuss how you can contribute to its success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your excellent customer service skills. Think of specific situations where you went above and beyond for a customer, as this role heavily relies on delivering top-notch service.
✨Demonstrate Leadership Qualities
Since you'll be stepping in as the acting venue manager, be ready to discuss your leadership style. Share instances where you've successfully delegated tasks or motivated a team, showcasing your ability to manage and support staff effectively.
✨Be Flexible and Ready to Adapt
This role requires flexibility due to varying shift patterns. During the interview, express your willingness to adapt to different schedules and responsibilities. Highlight any previous experiences where you thrived in a dynamic environment.
