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For Companies At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with exciting new opportunities.
- Benefits: Competitive salary, bonus package, and flexible working hours.
- Why this job: Be a key player in creating memorable experiences for customers in a dynamic environment.
- Qualifications: Experience in hospitality or high-volume retail management is essential.
- Other info: Great career growth potential in a fun and fast-paced setting.
The predicted salary is between 27000 - 37000 £ per year.
Our client is a large national leisure brand with sites throughout the UK. They are now seeking to recruit an exceptional Venue Manager for their new site in Soho Road Birmingham.
The Role
- Managing a large leisure venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person
- The ideal candidate will come from the leisure/hospitality sector; however, strong retailers from high volume/fast-paced environments are also invited to apply.
- You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
- Flexible working patterns in a venue that trades extended hours.
- Somebody with flexibility to cover unsociable shifts by exception is essential.
- Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.
The Package
- Basic Salary: £32,197
- Bonus Package
By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with recruitment services. Full details can be found in our Data Protection & Privacy Policy on our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data, please contact us through our website and we will respond to your query within 48 hours.
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
Employment Type: Full Time
Experience: Years
Vacancy: 1
Yearly Salary: £32,197
Venue Manager in Birmingham employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and hospitality sector. Attend industry events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've successfully managed teams and delivered exceptional customer service. This will help them see you as the confident leader they’re looking for.
✨Tip Number 3
Be flexible and ready to adapt! The venue management role often requires working unsociable hours, so make sure to highlight your willingness to cover shifts when needed. This shows that you're committed and ready to jump in whenever necessary.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Venue Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Venue Manager role. Highlight your customer service expertise and any leadership roles you've held in the leisure or hospitality sectors.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to manage teams effectively. Don’t forget to mention why you’re excited about this specific venue in Soho Road.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in managing operations and compliance in fast-paced environments. This will help us see how you can handle the challenges of our new venue.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Gravity Recruit
✨Know Your Venue Inside Out
Before the interview, make sure you research the venue and its offerings thoroughly. Understand the different propositions they have and think about how you can enhance customer service and operational compliance. This will show your genuine interest and help you stand out.
✨Showcase Your Leadership Skills
As a Venue Manager, you'll need to lead a large team. Prepare examples of how you've successfully managed teams in the past, especially in challenging environments. Highlight your ability to motivate staff and maintain high standards, as this is crucial for the role.
✨Flexibility is Key
Since the role requires flexibility with working hours, be ready to discuss your availability during the interview. Share any experiences where you've adapted to changing schedules or covered unsociable shifts, demonstrating your commitment to the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of specific situations you've faced in previous roles and how you handled them. This will help you illustrate your capability to manage operations effectively.
