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- Tasks: Deliver top-notch customer service while boosting store sales and maintaining cleanliness.
- Company: Join one of the UK's fastest-growing companies in a vibrant team.
- Benefits: Competitive salary, bonuses, training, and exclusive perks.
- Why this job: Be part of a dynamic environment with real opportunities for career growth.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy 20 days holiday plus bank holidays and long service recognition.
The predicted salary is between 15800 - 22100 £ per year.
Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team.
Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.
Main Responsibilities:
- Contribute to the achievement of the financial targets of the store
- Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
- Respond effectively to the diverse needs of each customer
- Ensuring the store presents itself to a high standard of cleanliness
- Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike
- Comply consistently with all company procedures
Package: £26,520 + Package + Benefits
Benefits:
- An excellent career in a fast-growing business
- Training & Mentoring program for great career progression
- Bi-Annual store bonus Scheme
- Company Sick Pay
- Access to exclusive perks via Perkbox membership
- Long Service recognition
- 20 days holiday per year plus bank holidays
Relief CSA in Birmingham employer: Gravity Recruit
Contact Detail:
Gravity Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief CSA in Birmingham
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. This will help you shine when discussing how you can contribute to their financial targets.
✨Tip Number 3
Be ready to demonstrate your problem-solving abilities. Prepare scenarios where you effectively responded to diverse customer needs. This shows you're not just a talker but a doer!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Relief CSA in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match the job description, like your ability to respond effectively to customer needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how you can contribute to achieving the store's financial targets. Keep it engaging and personal.
Showcase Your Customer Service Skills: In your application, don’t forget to showcase your customer service skills. Share examples of how you've provided excellent service in the past and how you ensure a high standard of cleanliness and safety.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fast-growing team!
How to prepare for a job interview at Gravity Recruit
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them one of the fastest growing in the UK. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you successfully handled customer queries or complaints. Highlight how you ensured customer satisfaction and contributed to sales targets.
✨Dress to Impress
First impressions matter! Make sure you dress appropriately for the interview. Aim for smart-casual attire that reflects the company's culture while still looking professional. This shows that you respect the opportunity and are serious about the role.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions to ask your interviewer about the company culture, training opportunities, and career progression. This demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.
