At a Glance
- Tasks: Support the venue manager and ensure excellent customer service.
- Company: Join a vibrant team in a dynamic hospitality environment.
- Benefits: Competitive salary, bonuses, discounts, and employee development programmes.
- Other info: Enjoy flexible shifts and opportunities for career growth.
- Why this job: Be a key player in delivering exceptional experiences for customers.
- Qualifications: 3 years of customer service experience and supervisory skills preferred.
The predicted salary is between 28875 - 28875 € per year.
Our clients Assistant Managers are an essential part of the team. Supporting the Manager in the day to day running of a venue you will also be acting venue manager in their absence (such as annual leave) and therefore may also be closely communicating with our area management team to ensure the venue is held to our high and professional standard.
As always, we would need you to have excellent customer service skills, with a minimum of 3 years customer service experience and a year in a supervisor or management role is also preferred! Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be in the absence of the General Manager.
- Delegate and support staff in their daily tasks.
- By delivering excellent customer service, you will play an integral role in day to day running of our venue.
- Once you have completed your training, you could be promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
We are looking for candidates who are not only passionate about great customer service, but are also able to deliver it too, as you will be serving customers with pride and integrity. Candidates need to be outgoing, confident, and ambitious, as you will be approaching customers to discuss our offers and to offer food and beverages.
As with any business, timekeeping is essential, therefore we would expect you to be on time, presentable and ready to be a great brand ambassador.
The opportunity to earn bonuses and recognition for going the extra mile:
- Annual Shoe Allowance
- Employee Development Programme available
- Employee Assistance Programme
- Life Assurance 3 x annual salary
- HAPI App discounts retail, travel, cinema etc.
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
Salary: £28,875 + Bonus + Package
Shift pattern: 5 days across 7, mixed shift patterns
- Bonus scheme
- Performance bonus
- Company pension
- Enhanced maternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations.
Assistant General Managers in Warrington employer: Gravity Recruit Limited
As an Assistant General Manager, you will thrive in a dynamic work environment that values excellent customer service and employee development. With a strong focus on team collaboration and recognition for outstanding performance, our company offers a range of benefits including a generous bonus scheme, annual shoe allowance, and access to discounts across various sectors. Join us in a role where your ambition and dedication can lead to meaningful career growth while enjoying a supportive and engaging workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Managers in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your customer service skills and management experience.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be confident and outgoing. Remember, they’re looking for someone who can represent their brand with pride, so let your passion for customer service shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant General Managers in Warrington
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Be Professional and Presentable:Since you’ll be representing our brand, it’s important to come across as professional in your written application. Use clear language, check for typos, and make sure your formatting is neat. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Gravity Recruit Limited
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its offerings, promotions, and customer service standards. This will not only show your enthusiasm but also help you answer questions about how you would manage the venue in the absence of the General Manager.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your excellent customer service skills. Think of specific situations where you went above and beyond for a customer or resolved a difficult issue. This will demonstrate your ability to deliver great service, which is crucial for this role.
✨Demonstrate Leadership Qualities
As an Assistant General Manager, you'll need to lead by example. Be ready to discuss your previous supervisory or management experiences. Share how you delegated tasks, motivated your team, and ensured that KPIs were met. This will show that you're capable of stepping up when needed.
✨Dress to Impress and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being presentable and punctual reflects your professionalism and respect for the company’s standards. Plus, it sets a positive tone for the rest of the conversation.
