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For Companies At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with multiple sites across the UK.
- Benefits: Enjoy a competitive salary of £33,075 plus bonuses and flexible working hours.
- Why this job: Be part of a dynamic team in a fun environment that values customer satisfaction and leadership.
- Qualifications: Experience in leisure or hospitality management is essential; retail leaders from fast-paced settings are welcome.
- Other info: Flexibility for unsociable shifts is key; you'll create your own schedule!
The predicted salary is between 33075 - 46275 £ per year.
Venue Manager – Wigan
Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Wigan.
The Role
- ??Managing a large Leisure venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person
- ??The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
- You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
- Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
- Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.
The Package
?£33,075 Basic + Bonus & Package
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Venue Manager in Wigan employer: Gravity Recruit Limited
Contact Detail:
Gravity Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager in Wigan
✨Tip Number 1
Familiarise yourself with the specific leisure and hospitality trends in Wigan. Understanding the local market can give you an edge during interviews, as you can demonstrate your knowledge of customer preferences and operational challenges unique to the area.
✨Tip Number 2
Network with professionals in the leisure and hospitality sector. Attend local events or join relevant online groups to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the Venue Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to share specific examples that highlight your ability to maintain high standards and deliver exceptional customer service.
✨Tip Number 4
Showcase your flexibility and willingness to work unsociable hours. Highlight any previous experience where you adapted your schedule to meet operational needs, as this is a key requirement for the Venue Manager role.
We think you need these skills to ace Venue Manager in Wigan
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Venue Manager position. Tailor your application to highlight your relevant experience in managing leisure or hospitality venues.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully managed teams, especially in high-pressure environments, to demonstrate your capability to lead effectively.
Showcase Customer Service Experience: Since exceptional customer service is a key aspect of the role, include examples from your past experiences where you have gone above and beyond to ensure customer satisfaction. This will show your passion for the industry.
Tailor Your Application: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and align your skills and experiences with what the company is looking for in a Venue Manager.
How to prepare for a job interview at Gravity Recruit Limited
✨Showcase Your Leadership Skills
As a Venue Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure environments.
✨Demonstrate Customer Service Passion
This role requires a strong focus on customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, highlighting your commitment to exceptional service.
✨Understand Operational Compliance
Familiarise yourself with the regulations that govern the leisure sector. Be ready to discuss how you've ensured compliance in previous roles and how you would maintain high operational standards in this position.
✨Be Flexible and Adaptable
The job requires flexibility in working hours. Prepare to discuss your availability and willingness to cover unsociable shifts when necessary, showcasing your adaptability to meet the needs of the venue.
