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For Companies At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer service and operational excellence.
- Company: Join a well-established national leisure brand with multiple sites across the UK.
- Benefits: Enjoy a competitive salary, bonuses, and flexible working patterns.
- Why this job: Be part of a dynamic team in a fun environment that values customer satisfaction and leadership.
- Qualifications: Experience in leisure/hospitality or high-volume retail management is essential.
- Other info: Flexibility for unsociable shifts is required; you'll create your own schedule.
The predicted salary is between 27000 - 40000 £ per year.
Venue Manager – Livingston
Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Livingston.
The Role
- Managing a large Leisure venue with a mixture of different propositions.
- Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
- Managing high levels of operational compliance in a heavily regulated sector.
- You will be managing a large team across various different propositions in a couple set up.
The Person
- The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply
- You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
- Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody with flexibility to cover unsociable shifts by exception is essential.
- Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.
The Package
£32,197 Basic + Bonus & Package + Benefits
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Venue Manager in Livingston employer: Gravity Recruit Limited
Contact Detail:
Gravity Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager in Livingston
✨Tip Number 1
Familiarise yourself with the specific leisure and hospitality trends in Livingston. Understanding the local market can give you an edge during interviews, as you can discuss how your experience aligns with the community's needs.
✨Tip Number 2
Network with professionals in the leisure and hospitality sector. Attend local events or join online groups to connect with others in the industry. This can lead to valuable insights and potential referrals for the Venue Manager position.
✨Tip Number 3
Prepare to showcase your leadership skills by gathering examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your capability to handle the role.
✨Tip Number 4
Research the company’s values and customer service philosophy. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a great fit for their team.
We think you need these skills to ace Venue Manager in Livingston
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Venue Manager position. Tailor your application to highlight your relevant experience in managing leisure or hospitality venues.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully managed teams, especially in high-pressure environments, to demonstrate your capability to lead effectively.
Showcase Customer Service Passion: Since exceptional customer service is a core part of the role, include examples in your application that illustrate your commitment to customer satisfaction and how you've gone above and beyond in previous roles.
Flexibility and Adaptability: Mention your flexibility regarding working hours and your ability to adapt to changing circumstances. This is crucial for a role that requires covering unsociable shifts when necessary.
How to prepare for a job interview at Gravity Recruit Limited
✨Showcase Your Leadership Skills
As a Venue Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure environments.
✨Demonstrate Customer Service Passion
This role requires a strong focus on customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, highlighting your commitment to exceptional service.
✨Understand Operational Compliance
Familiarise yourself with the regulations that govern the leisure sector. Be ready to discuss how you've ensured compliance in previous roles and how you would maintain high operational standards in this position.
✨Be Flexible and Adaptable
Given the nature of the venue's hours, it's crucial to show your willingness to work flexible hours. Prepare to explain how you've managed your schedule in the past and your approach to covering unsociable shifts when necessary.
