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- Tasks: Lead a small team in a vibrant showroom, enhancing customer experiences daily.
- Company: Join a global kitchen and interiors retailer with exciting expansion plans across the UK.
- Benefits: Enjoy a competitive salary, exceptional OTE, and opportunities for career growth.
- Why this job: Be part of a dynamic team focused on delivering outstanding service and creating memorable customer journeys.
- Qualifications: Experience in retail management, particularly in kitchens or interiors, is essential.
- Other info: This role could be a stepping stone to an Area Manager position.
The predicted salary is between 28000 - 42000 £ per year.
Our client are a global brand looking to expand its network of Stores across the UK. They are a market leading Kitchen & Interiors Retailer with a Mid to High end product. They are looking to recruit for a Showroom Manager based in NW London as they look to open new sites and secure new talent. This is a superb opportunity for a candidate with exposure to Kitchen Retail to join a business with real expansion plans. This role would be seen as a possible spring board into an Area role.
The Role:
- Day to day running of a small team in a Showroom environment.
- Taking customers on a journey, this is not about a sale its about an experience. The Showroom Manager will be heavily involved in overseeing every customer journey with their team of designers.
- Constant support and development of your team to ensure the highest levels of service and commerciality.
- Ensuring the showroom delivers exceptional standards at all times.
- You will need to be an intuitive and confident problem solver and ensure the best delivery of service on a complex and challenging sales journey.
- Managing the after sales service and liaising with 3rd party fitters to ensure brand expectations are being met. A constant review of external suppliers is essential.
- You will be heavily involved in the marketing and development of leads for the Showroom, you will have a budget and tools to achieve this.
The Person:
- The Ideal candidate will have experience managing Retail teams in Kitchens or very similar environments such as interiors/bathrooms.
- You will be able to show experience of delivering a customer journey with high levels of customer interaction often not just on one visit.
- Passionate about driving business, converting leads and developing your showroom with local relationships, forums and industry groups.
- Engaging personality, highly positive and a superb problem solver.
The Package:
£35-40k Basic + Exceptional OTE £80k+
Showroom Manager employer: Gravity Recruit Limited
Contact Detail:
Gravity Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with the latest trends in kitchen design and interiors. This knowledge will not only help you during interviews but also demonstrate your passion for the industry, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the kitchen and interiors sector. Attend local events or join online forums to connect with others in the field. Building relationships can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare to discuss your experience in managing retail teams and delivering exceptional customer journeys. Think of specific examples where you've successfully led a team or resolved customer issues, as these will be key talking points in your interview.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their brand ethos and expansion plans will allow you to tailor your conversation and show how you can contribute to their goals as a Showroom Manager.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing retail teams, particularly in kitchens or similar environments. Use specific examples that demonstrate your ability to deliver exceptional customer journeys and drive business growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the kitchen and interiors industry. Discuss how your previous experiences align with the role's requirements, especially your problem-solving skills and ability to develop local relationships.
Showcase Your Leadership Skills: In your application, emphasise your experience in leading and developing teams. Provide examples of how you've supported team members to achieve high levels of service and commerciality in a showroom environment.
Highlight Marketing Experience: If you have experience in marketing or lead generation, make sure to include this in your application. Discuss any strategies you've implemented to drive foot traffic to a showroom and how you've managed budgets effectively.
How to prepare for a job interview at Gravity Recruit Limited
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for creating exceptional customer journeys. Share specific examples from your past experiences where you went above and beyond to enhance customer satisfaction, as this role is all about providing an unforgettable experience.
✨Demonstrate Leadership Skills
As a Showroom Manager, you'll be leading a team. Be prepared to discuss your management style and how you've successfully developed and supported your team in previous roles. Highlight any training or mentoring experiences that showcase your ability to inspire others.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of challenging situations you've faced in retail and how you resolved them. This will show your potential employer that you're capable of handling the complexities of the sales journey.
✨Know the Brand and Market Trends
Research the company and its products thoroughly. Familiarise yourself with current trends in kitchen and interiors retail. Being knowledgeable about the brand will not only impress your interviewers but also demonstrate your commitment to the role and the industry.
