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For Companies At a Glance
- Tasks: Lead a team in a vibrant showroom, creating memorable customer experiences.
- Company: Join a global kitchen and interiors retailer with exciting expansion plans.
- Benefits: Enjoy a competitive salary, potential for high earnings, and opportunities for growth.
- Why this job: Be part of a dynamic team focused on exceptional service and customer satisfaction.
- Qualifications: Experience in retail management, especially in kitchens or interiors, is essential.
- Other info: This role could be a stepping stone to an Area Manager position.
Our client is a global brand looking to expand its network of Stores across the UK. They are a market leading Kitchen & Interiors Retailer with a Mid to High end product. They are looking to recruit for a Showroom Manager based in NW London as they look to open new sites and secure new talent. This is a superb opportunity for a candidate with exposure to Kitchen Retail to join a business with real expansion plans. This role would be seen as a possible springboard into an Area role.
The Role:
- Day to day running of a small team in a Showroom environment.
- Taking customers on a journey, this is not about a sale, it's about an experience. The Showroom Manager will be heavily involved in overseeing every customer journey with their team of designers.
- Constant support and development of your team to ensure the highest levels of service and commerciality.
- Ensuring the showroom delivers exceptional standards at all times.
- You will need to be an intuitive and confident problem solver and ensure the best delivery of service on a complex and challenging sales journey.
- Managing the after sales service and liaising with 3rd party fitters to ensure brand expectations are being met. A constant review of external suppliers is essential.
- You will be heavily involved in the marketing and development of leads for the Showroom, you will have a budget and tools to achieve this.
The Person:
- The Ideal candidate will have experience managing Retail teams in Kitchens or very similar environments such as interiors/bathrooms.
- You will be able to show experience of delivering a customer journey with high levels of customer interaction often not just on one visit.
- Passionate about driving business, converting leads and developing your showroom with local relationships, forums and industry groups.
- Engaging personality, highly positive and a superb problem solver.
The Package:
£35-40k Basic + Exceptional OTE £80k+
Showroom Manager employer: Gravity Recruit Limited
Contact Detail:
Gravity Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Familiarise yourself with the latest trends in kitchen and interior design. Being knowledgeable about current styles and innovations will not only impress during interviews but also help you connect with potential customers and your team.
✨Tip Number 2
Network within the industry by attending local events or joining forums related to kitchen retail. Building relationships with other professionals can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and delivering exceptional customer journeys. Think of specific examples that highlight your problem-solving skills and ability to drive business results.
✨Tip Number 4
Show enthusiasm for the brand and its products. Research the company’s values and mission, and be ready to articulate how your personal values align with theirs during the interview process.
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Showroom Manager position. Tailor your application to highlight relevant experience in managing retail teams, particularly in kitchens or similar environments.
Craft a Compelling CV: Ensure your CV showcases your experience in retail management, customer service, and team development. Use specific examples that demonstrate your ability to enhance customer journeys and drive business growth.
Write a Tailored Cover Letter: In your cover letter, express your passion for the role and the brand. Highlight your problem-solving skills and how you can contribute to the showroom's success. Mention any relevant local relationships or industry connections that could benefit the showroom.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Gravity Recruit Limited
✨Show Your Passion for Customer Experience
As a Showroom Manager, your role revolves around creating exceptional customer journeys. Be prepared to discuss how you've previously enhanced customer experiences and share specific examples of how you’ve gone above and beyond to meet customer needs.
✨Demonstrate Leadership Skills
Highlight your experience in managing retail teams, especially in kitchens or similar environments. Discuss your approach to team development and how you motivate your team to deliver high standards of service.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of complex situations you've faced in previous roles and how you resolved them, particularly in relation to customer service and after-sales support.
✨Know the Brand and Market Trends
Research the company and its products thoroughly. Be ready to discuss current trends in kitchen and interiors retail, and how you can leverage this knowledge to drive business growth and develop local relationships.
