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- Tasks: Engage with customers, provide expert sales advice, and assist in showroom operations.
- Company: Join a fast-growing company in the high-end retail sector focused on kitchens, bathrooms, and tiles.
- Benefits: Enjoy a competitive salary, quarterly bonuses, 31+ days of holiday, and discounts on products.
- Why this job: Be part of a dynamic team, enhance your design skills, and grow your career in retail.
- Qualifications: Must have retail experience, strong customer service skills, and a full UK driving license.
- Other info: Flexible weekend shifts and opportunities for personal development and training.
Our client has growing showroom presence in the UK and a global network of retailers. They are committed to continuous development as an industry leader. They have ambitious plans to open more company owned retail showrooms and to grow as a business. PURPOSE OF THE ROLE: Part of the Retail Team, the incumbent is responsible for providing knowledgeable help and advice to customers in a professional, personalised and friendly manner. MAIN RESPONSIBILITIES: * Greet customers and ascertain what each customer wants or needs, without being overbearing. * Complete a sale efficiently, being able to accurately handle money, credit card transactions etc. and provide the customer and the company with the necessary paperwork associated with the sale. * Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. * Continually learn about the product ranges. * Maintain records related to sales. * Watch for and recognise security risks and thefts, and know how to prevent or handle these situations. * Recommend, select, and help locate or obtain merchandise based on customer needs and desires. * Answer questions regarding the showroom and its merchandise. * Describe the range of products and explain the use, operation, and care of them to customers. * Ticket, arrange and display merchandise to promote sales. * Take delivery of stock from the main warehouse and store appropriately. With the help of the rest of the team, ensure good housekeeping is maintained a clean and tidy shop is essential. HEALTH AND SAFETY: * Endorse and promote a positive and conscious health and safety culture within the Company. Ensure always take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. * Ensure compliance with all health and safety, quality and human resource policies and procedures * These are the main functions of the job but employees may be required to carry out other duties as may be reasonably required. PERSON SPECIFICATION: To succeed in this role the person needs to: * Demonstrate excellent customer services skills * Have excellent interpersonal skills with the ability to liaise with customers to discuss a particular project or idea and develop a genuine understanding of the client's needs * Be able to suggest design concepts and proposals and present these to customers * Have the ability to adapt design skills to promote products * Be creative, imaginative and energetic * Have a flair for design and colour * Be willing to learn about the product and be able to retain the information * Be able to convey information effectively and accurately * Have a good educational background, with the ability to understand basic mathematics (e.g.addition, subtraction, multiplication, division, calculation of areas) * Be willing to lift boxes * Work some weekends as part of the staff rota, working five days over a seven-day period * Be IT literate;be a team player * Be reliable and able to work unsupervised * Experience in the home improvements sector is desirable * A full (ideally clean) driving licence would be an advantage PACKAGE: £24,500 + Package + Benefits + Commission REMUNERATION AND BENEFITS The client offers a competitive salary and benefits including a contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public holidays, staff discounts, death in service cover and Medicash Healthcare Cashplan (including shopping, travel and gym discounts). In addition there is structured training and the potential for career progression within their growing dynamic company. By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Retail Sales Consultant employer: Gravity Recruit Limited
Contact Detail:
Gravity Recruit Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Consultant
✨Tip Number 1
Make sure to showcase your experience in high-end retail environments. Highlight specific examples where you've successfully assisted customers and closed sales, especially in the kitchen, bathroom, or tile sectors.
✨Tip Number 2
Demonstrate your passion for interior design and DIY. Share any relevant projects or experiences that reflect your flair for design, as this will resonate well with our team and the role.
✨Tip Number 3
Since the role requires teamwork, be prepared to discuss how you’ve effectively collaborated with colleagues in previous positions. Provide examples of how you contributed to a positive team environment.
✨Tip Number 4
Familiarize yourself with our product range and the latest trends in the industry. This knowledge will not only help you stand out during the interview but also show your commitment to providing excellent customer service.
We think you need these skills to ace Retail Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail sales, especially in high-end environments. Emphasize any relevant experience in the kitchen, bathroom, or tile industry, and showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for interior design and DIY. Mention specific experiences where you provided excellent customer service and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasize your strong numeracy and IT skills, as well as your ability to work as part of a team. Provide examples of how you've successfully assisted customers in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with an expanding company. Mention your willingness to work weekends and your commitment to personal development and training.
How to prepare for a job interview at Gravity Recruit Limited
✨Showcase Your Customer Service Skills
Since the role requires strong customer service skills, be prepared to share specific examples of how you've successfully assisted customers in previous roles. Highlight your ability to provide personalized and friendly service.
✨Demonstrate Your Product Knowledge
Familiarize yourself with the kitchen, bathroom, and tile industry. Be ready to discuss trends, products, and your personal experience with interior design. This will show your passion and expertise in the field.
✨Highlight Your Teamwork Experience
As this position involves working as part of a team, think of instances where you collaborated effectively with colleagues. Share how you contributed to a positive team environment and achieved common goals.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios in a retail environment. Practice responses that demonstrate your problem-solving skills and ability to remain calm under pressure.
