At a Glance
- Tasks: Deliver top-notch customer service and support daily operations in a vibrant bar and restaurant.
- Company: Join a dynamic hospitality group known for its excellent service and team spirit.
- Benefits: Enjoy generous staff discounts, extra annual leave, and a competitive salary package.
- Other info: Great opportunities for career growth in a lively and supportive environment.
- Why this job: Be part of a fun team, develop your leadership skills, and make customers smile every day.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 28800 - 35200 £ per year.
- Assistant Manager (Bar & Restaurant)
- Stirling, Scotland
Assistant Manager Duties
- Customer Service Excellence - Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.
- Supporting Daily Operations - Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations.
- Team Supervision & Development - Support in training, and managing staff, fostering a positive and high-performing work environment.
- Stock & Resource Management - Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.
- Compliance & Health & Safety - Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times.
Required Skills
- Leadership & Teamwork - Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.
- Communication Skills - Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.
- Problem-Solving & Decision-Making - Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.
- Time Management & Organisation - Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.
- Customer Service Skills - A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction.
Benefits
- Staff discount ranging from 25% to 50% on F&B at all Group Venues
- Employee Assistant Programme
- Extra annual leave days gathered through service
Package: up to £32,000 + Benefits + Package
By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations.
Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services.
Full details can be found in our Data Protection & Privacy Policy at our website.
If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
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Assistant Manager in Falkirk employer: Gravity Recruit Limited
Join a sector-leading retail brand that values its employees and fosters a dynamic work culture in Warwickshire. With a strong focus on employee growth and development, this company offers excellent career progression opportunities, competitive benefits, and a supportive environment where your contributions are recognised and rewarded. Experience the unique advantage of working in a thriving area with a commitment to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Falkirk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gravity Recruit Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gravity Recruit Limited
Don't be shy about reaching out to Gravity Recruit Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Falkirk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gravity Recruit Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gravity Recruit Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
