At a Glance
- Tasks: Lead a passionate team, drive sales, and ensure top-notch customer satisfaction.
- Company: Join a vibrant coffee brand that values culture and teamwork.
- Benefits: Enjoy free drinks, discounts, and ongoing training for personal growth.
- Other info: Competitive salary with bonuses and recognition for your achievements.
- Why this job: Make a real impact in a fun, supportive environment while developing your leadership skills.
- Qualifications: Experience in managing teams and a knack for problem-solving.
The predicted salary is between 31500 - 38500 £ per year.
Our client is looking for a Store Manager who can embrace their culture and keep it at the heart of everything you do.
What To Expect:
- Managing one of their key stores, you will lead a team of store partners, improving performance and ensuring the highest levels of customer satisfaction and product quality.
- You'll be fully aware of the store's financial performance, identifying store growth opportunities and implementing action plans to achieve sales budgets and increase profitability.
- You will stay up to date with relevant health and safety, compliance, audit, and security policies and adhere to subsequent health and safety and employment laws.
What You Will Need to Do:
- Inspire and Develop: You'll be the heart of the store, leading a passionate team by providing coaching, mentorship, and guidance to help them reach their full potential.
- Drive Results: Set ambitious yet achievable goals, oversee daily operations, and ensure the store consistently meets or exceeds performance targets in areas like sales, labour, customer satisfaction, and inventory management.
- Champion Customer Experience: Deliver exceptional service by fostering a welcoming environment where every customer feels valued and leaves with a positive impression.
- Empower Your Team: Build a strong team culture built on collaboration, open communication, mutual respect, and shared accountability. Foster an environment where team members feel empowered to take ownership of their roles and hold themselves and each other accountable for achieving results.
- Be a Strategic Partner: Work closely with district leadership to develop and implement strategies that drive business growth and profitability.
Your Background:
- Experience of managing people and teams, in a hospitality or retail environment.
- Effective problem solving/decision making skills.
- Proven ability to develop and grow both a team and business.
- Ability to be well organised, detail oriented with the ability to multitask.
- Prioritisation and delegation skills.
For You:
- Invest in your growth: We're committed to your development. You'll benefit from regular manager training days to hone your skills and stay up-to-date on the latest trends, in addition to ongoing coaching and mentorship opportunities.
- Perks and benefits: Enjoy free drinks on your shift, discounted food and drinks, and access to an Employee Assistance Programme.
- Thriving team environment: We foster a fun, supportive atmosphere built on transparency, dignity, and respect.
- Recognition: Be rewarded for your achievements through our Partner Recognition Programmes.
The Package: Up to £34,000 Basic Salary + Package + Bonus
Store Manager (Coffee) in Livingston employer: Gravity Recruit Careers
Join a leading hospitality company in Stirling as an Assistant General Manager, where you will thrive in a dynamic work environment that prioritises customer service excellence and team development. Enjoy competitive benefits including substantial staff discounts, additional annual leave based on service, and a supportive culture that fosters personal and professional growth. This role offers a unique opportunity to make a meaningful impact while being part of a high-performing team dedicated to delivering outstanding experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Coffee) in Livingston
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Gravity Recruit Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Gravity Recruit Careers!
We think you need these skills to ace Store Manager (Coffee) in Livingston
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Gravity Recruit Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Gravity Recruit Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Gravity Recruit Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Gravity Recruit Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
