UK Senior Sales Manager

Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world’s most-watched live events and entertainment programmes.

OUR PEOPLE

We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role in our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.

LEADERSHIP BEHAVIOURS

We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company’s success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.

COMMITMENT TO EQUALITY

Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.

ABOUT THE ROLE

A BRIEF SUMMARY

As the Senior Sales Manager for Gravity Media in the UK, this role plays a central leadership position in informing the UK sales strategy, strengthening client relationships, and driving market growth across both existing and prospective clients. This is a senior role within the UK Sales team for a company that provides cutting-edge media services for some of the biggest live events and entertainment programmes around the world. The role is responsible for leading key sales activity, delivering continued growth, and ensuring exceptional value is provided to clients through outstanding technical solutions.

Working location: High Wycombe

Weekly hours: 37.5 hours per week, Monday to Friday

Reporting to: Sales Director

Role type: Full-time, permanent

WHAT YOU’LL BE RESPONSIBLE FOR

• Team Leadership: Lead, mentor, and motivate the wider UK sales team to achieve their individual and collective goals, stepping in for the Sales Director when required. Play a visible leadership role across the UK organisation, set the tone through example, and contribute to the evolution of the UK business.
• Driving Sales Growth: Own the delivery of strategic sales plans that achieve company targets and expand our client base. Shape targets and commercial priorities that are relevant to the UK organisation and aligned to the overall business strategy. Lead and manage RFP processes, ensuring client requests are met, responses are complete, and pricing is compliant with global governance while remaining appropriate for client expectations. Maintain clear oversight of quotations and bids involving the UK business, identifying risks and positive performance indicators that improve our chances of success both locally and across the global landscape.
• Client Relationship Management: Own and develop relationships with key clients ensuring their needs are consistently met and exceeded. Represent the business externally at relevant industry events and act as a senior ambassador for the organisation when required on site or at events.
• Market Analysis: Lead market and competitor analysis to identify new business opportunities and areas for growth. Translate insight into action by bringing forward commercially relevant recommendations that help maintain and strengthen market position.
• Collaboration: Work closely with other departments, such as the technology team, media & content, marketing, and project management, to drive a cohesive approach to client solutions and deliver the wider UK sales strategy.
• Financial Oversight: Own the interpretation of relevant data to assess financial performance against budgeted work, using sound commercial judgement to evaluate opportunities and determine whether to respond to RFPs.

All employees are expected to contribute and participate in work activities in line with our management system to ensure the continual improvement of our business.

THIS ROLE IS FOR YOU IF YOU HAVE

• Excellent communications skills
• Customer service skills ensuring core messages are listened to
• Problem solving
• Interest in Broadcasting / technology
• Enjoy a high paced work environment
• Empathy
• Active listening approach
• An adaptable approach

IN THIS MANAGEMENT ROLE WE’LL BE EXPECTING YOU TO

• Maintain a safe working environment for your teams by complying with all required Health & Safety procedures, and other management processes e.g. ISO standards;
• Be the first point of contact for your team for any queries, escalations, and feedback;
• Hold regular meetings with each member of your team to align on topics, direction, information sharing, create an opportunity for the team to be heard and sense of community;
• Regularly review workload across the team to ensure efficiency and balance;
• Provide feedback to your team to allow continued growth;
• Ensure new members to your team have a thorough onboarding process including regular review during probation (excludes onboarding provided by HR);
• Actively support the development of your team through action plans;
• Actively manage poor performance;
• Communicate and reinforce key business messages to your team, for example following Manager Meetings, Team talks, email communications;
• Understand key Company policies/processes and help your team to understand;
• Be responsive to requests for information to colleagues and other departments;
• Ensure your team complete all mandatory training;
• Carry out an annual performance review with each member of your team;
• Take any necessary steps to ensure that individuals are not subjected to harassment, sexual harassment, or bullying;
• Manage day to day spend in line with company objectives, direction and in the interests of the company.

ISO

The ISO standards reflect our commitment to continually improve our business, to drive down our Environmental Impact and to provide a safe and healthy working environment for all of our employees. Our management team have a responsibility to ensure they lead their individual teams in striving for best practice and supporting the audit process to ensure continual improvement is at the heart of everything we deliver.