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- Tasks: Support and optimise IT systems in a cutting-edge broadcast facility.
- Company: Join Gravity Media, a leader in media services and solutions worldwide.
- Benefits: Inclusive culture, diverse team, and opportunities for professional growth.
- Why this job: Be part of exciting live events and enhance your technical skills.
- Qualifications: Strong knowledge of Windows, Linux, networking, and problem-solving skills.
- Other info: Dynamic environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Join Gravity Media's technology team at our cutting-edge broadcast facility in Westworks, White City. Support and optimise IT systems, networks, storage, and workflows. Ideal for proactive professionals with strong technical expertise in Windows, Linux, networking, and broadcast IT.
About the Company
Gravity Media deliver an unparalleled range of media services and solutions to clients worldwide utilising outside broadcast trucks, fly-packs and studios spanning the United Kingdom, ROI, Europe, the Middle East, the United States and Australia offering market-leading broadcast, technology, production, and post-production solutions across many of the world's most-watched live events and entertainment programmes.
Our People
We have a passion for problem solving and thoughtful innovation and recognise our collective differences play a huge role in our success. Our teams are talented, passionate, dedicated, take pride in their work and support each other. We encourage applications from all backgrounds and are dedicated to attracting and developing talent, empowered through an inclusive culture. All suitably qualified applicants will be considered regardless of gender, race, sexual orientation, national origin, disability, religion, and age.
Leadership Behaviours
We hold high expectations of our leaders and managers who are responsible for driving the success of our people and the organisation. Our managers give clear communication, lead by example and feed back to foster growth and development of their team members. Management excellence is essential to the company's success, and effective leadership requires a combination of interpersonal skills, strategic thinking, and a commitment to providing a positive and productive work environment.
Commitment to Equality
Gravity Media is an equal opportunity employer and we welcome a diverse range of applicants. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request.
About the Role
A brief summary: Part of the Gravity Media technology team at the new cutting-edge broadcast facility in Westworks, White City. Supporting and optimising the performance of computing plant, core network infrastructure, firewalls, virtual machines, Windows, Linux OS and SANs and high-performance storage systems. You must have a great sense of accountability and be able to work well within a team. You will be able to communicate clearly, both written and verbal to technical colleagues and to non-technical partners.
What You'll Be Responsible For
- Supporting a range of specialist desktop/server systems including the following: Windows / Mac / Linux operating systems
- Monitoring and optimising the performance of core infrastructure and systems.
- Providing system support to address IT faults in a timely manner.
- Reviewing, developing and maintaining workflows to support the effective operation of Broadcast IT and Workflows at Gravity Media Westworks and keep documentation updated.
- Guiding Engineers, operators and production staff through complex operational scenarios.
- Planning and managing maintenance of systems and workflows in an efficient manner that considers the impact and risk to our clients as well as completing routine maintenance and regular system checks.
- Escalating issues to stakeholders and communicate with vendor support as required.
- Proactively supporting all IT systems and other technical departments within Gravity Media.
All employees are expected to contribute and participate in work activities in line with our management system to ensure the continual improvement of our business.
This Role is for You If
To enable you to perform this role, you should be able to demonstrate the following as a minimum:
- A clear understanding of the fundamentals of common Microsoft server technologies, AD, DNS, DHCP, SMB Shares, User Permissions, Group Policy
- Experience of TCP/IP networking infrastructure and multi-VLAN networks, Layer 3 Routing, Firewall policies desirable
- Adept at being pro-active and able to identify potential issues before they occur
- Work at high levels of technical complexity, under programme and/or operational pressures
- Accept and work to internal business processes including rules and procedures that concern email communication, ticketing, auditing, documentation and change processes
- Ability to work both alone and as part of a team, and to remain calm under pressure
- A positive, enthusiastic manner with an ability to react tactfully and sympathetically to requests from all stakeholders
- Ability to prioritise workload and meet tight deadlines
ISO
The ISO standards reflect our commitment to continually improve our business, to drive down our Environmental Impact and to provide a safe and healthy working environment for all of our employees. Our management team have a responsibility to ensure they lead their individual teams in striving for best practice and supporting the audit process to ensure continual improvement is at the heart of everything we deliver.
Broadcast IT Support Engineer in London employer: Gravity Media
Contact Detail:
Gravity Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast IT Support Engineer in London
✨Tip Number 1
Network, network, network! Get out there and connect with professionals in the broadcast IT field. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and technical expertise. This is especially important for roles like Broadcast IT Support Engineer where hands-on experience with systems like Windows, Linux, and networking is key.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to broadcast IT. Practice explaining complex concepts in simple terms, as you’ll need to communicate effectively with both technical and non-technical team members.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining Gravity Media. Plus, it shows you’re proactive and keen to be part of our innovative team.
We think you need these skills to ace Broadcast IT Support Engineer in London
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your expertise in Windows, Linux, and networking. We want to see how your skills can support and optimise our IT systems, so don’t hold back on the details!
Tailor Your Application: Take a moment to customise your application for the Broadcast IT Support Engineer role. Mention specific experiences that relate to the job description, especially around problem-solving and teamwork.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts well. We appreciate a well-organised application that’s easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Gravity Media
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Linux, and networking fundamentals. Be ready to discuss specific technologies like AD, DNS, and DHCP, as well as how they apply to broadcast IT systems. This will show that you're not just familiar with the terms but can also apply them in real-world scenarios.
✨Demonstrate Problem-Solving Skills
Gravity Media values proactive problem solvers. Prepare examples from your past experiences where you identified potential issues before they escalated. Think about how you approached these challenges and what the outcomes were, as this will highlight your ability to work under pressure and maintain system performance.
✨Communicate Clearly and Effectively
Since you'll be guiding engineers and production staff, practice explaining complex technical concepts in simple terms. During the interview, focus on clear communication, both verbally and in writing. This will demonstrate your ability to bridge the gap between technical and non-technical team members.
✨Show Enthusiasm for Teamwork
Gravity Media thrives on collaboration, so express your enthusiasm for working within a team. Share examples of how you've successfully collaborated with others in previous roles, and highlight your ability to remain calm and positive under pressure. This will resonate well with their company culture.
