Assistant General Manager

Assistant General Manager

Stratford-upon-Avon Full-Time 36000 - 60000 £ / year (est.)
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At a Glance

  • Tasks: Support the General Manager in daily operations and bar management at a vibrant entertainment venue.
  • Company: Join a leading operator in the leisure industry with exciting attractions like VR gaming and indoor karting.
  • Benefits: Enjoy a fantastic salary, potential monthly bonuses, and career development opportunities.
  • Why this job: Be part of a fun environment where you can make a real impact on guest experiences and team culture.
  • Qualifications: Previous experience in managing large leisure venues and teams of around 100 staff is essential.
  • Other info: We're looking for someone who embodies fun and enthusiasm to enhance our team's spirit!

The predicted salary is between 36000 - 60000 £ per year.

for our Assistant General Manager position which will be working in our Westfield

Stratford venue. This is a big job, for a big operator, who has the knowledge

to support the General Manager in developing the business.

What you’ll be doing…

You will be reporting to the

General Manager with day-to-day site operations at the core of your

responsibilities.

The site has a Hologate Virtual

reality gaming, the UK’s newest twin track indoor karts track, Immersive Game

Box booths, shuffleboard and more. On top of this we will be operating two bars

with a large social element to the site. This is a large venue with lots of

moving parts and a large team to manage.

Your main Responsibilities :

You will be supporting the GM in the day to running of the site, with an

emphasis on the bar operations.

You will support the team in delivering strong KPI results including wage

ratios and profitability.

You will be a champion in increasing revenue and profitability for the site,

including helping with the development of corporate sales.

Support the GM in effective people management, including recruitment, talent

development, training, and performance management.

Be a champion of employee and guest satisfaction, we want someone who is not

scared to go the extra mile.

Finally on top of this we want someone FUN!!! This is a fun environment, and we

need someone who will live and breathe this, who will foster a great attitude

amongst the team which will give our customers the best experience possible.

What’s in it for you?

Fantastic salary

Potential monthly bonus

Career development potential – we love to promote and develop from within

You will

have previous experience of large Leisure Venue site operations

management. You will have been responsible for around 100 staff and ideally you

will have either multi-site operational experience, or a large venue with

multiple activities. There are a lot of moving parts within our Max venues and

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Assistant General Manager employer: Gravity Max Stratford Enterprise

At our Westfield Stratford venue, we pride ourselves on being an exceptional employer that values employee growth and development. With a vibrant work culture centered around fun and teamwork, we offer competitive salaries, potential monthly bonuses, and ample opportunities for career advancement. Join us in creating unforgettable experiences while managing a dynamic team in one of the UK's most exciting leisure environments!
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Contact Detail:

Gravity Max Stratford Enterprise Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager

✨Tip Number 1

Familiarize yourself with the latest trends in leisure and entertainment venues. Understanding what makes a venue successful, especially in terms of guest experience and operational efficiency, will help you stand out as a candidate.

✨Tip Number 2

Network with professionals in the industry. Attend events or join online forums related to leisure management. Building connections can provide you with insights and potentially lead to referrals for the Assistant General Manager position.

✨Tip Number 3

Showcase your leadership skills by sharing examples of how you've successfully managed large teams in previous roles. Highlighting your ability to foster a positive team environment will resonate well with us.

✨Tip Number 4

Demonstrate your passion for creating fun and engaging experiences. Whether through personal anecdotes or professional achievements, showing that you embody the fun culture we promote will make you a strong candidate.

We think you need these skills to ace Assistant General Manager

Leadership Skills
Operational Management
Financial Acumen
Revenue Generation
Team Management
Customer Service Excellence
Performance Management
Recruitment and Talent Development
Bar Operations Knowledge
Problem-Solving Skills
Communication Skills
Adaptability
Event Coordination
Fun and Engaging Personality

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of the Assistant General Manager position. Highlight your experience in managing large teams and operations in your application.

Showcase Relevant Experience: Emphasize your previous experience in leisure venue management, particularly in bar operations and team leadership. Use specific examples to demonstrate how you've successfully managed similar environments.

Highlight Your People Skills: Since the role involves effective people management, make sure to showcase your skills in recruitment, training, and performance management. Mention any successful initiatives you've led that improved employee satisfaction.

Inject Some Fun: Given the fun environment of the venue, let your personality shine through in your application. Share experiences that reflect your ability to create a positive atmosphere for both staff and customers.

How to prepare for a job interview at Gravity Max Stratford Enterprise

✨Show Your Passion for the Industry

Make sure to express your enthusiasm for the leisure and entertainment industry. Talk about your experiences in similar environments and how you can bring that energy to the team.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Highlight your experience with recruitment, training, and performance management, as these are key responsibilities for the role.

✨Understand the Venue's Unique Offerings

Familiarize yourself with the specific attractions at the Westfield Stratford venue, such as the Hologate Virtual reality gaming and indoor karts track. Show that you understand how these elements contribute to guest satisfaction and revenue.

✨Emphasize a Fun and Positive Attitude

Since the company values a fun environment, be sure to convey your personality during the interview. Share how you foster a positive atmosphere among your team and ensure guests have an unforgettable experience.

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