At a Glance
- Tasks: Build AI-powered systems for hyper-personalisation and rapid experimentation in travel.
- Company: Join Tripadvisor, a leading travel brand connecting people to unforgettable experiences.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on dynamic personalisation and agile systems design.
- Why this job: Be at the forefront of AI innovation in the travel industry and make a real impact.
- Qualifications: Passion for AI, strong analytics skills, and experience with customer data platforms.
The predicted salary is between 70000 - 90000 £ per year.
About Tripadvisor: The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
You are the engine room. While the CRM and Loyalty managers identify opportunities, you build the AI-powered systems that allow us to execute at a speed human teams can’t match. You are an AI evangelist who lives to automate the complex. This role is a hybrid position that requires 2 days per week in our London office.
Key Responsibilities:- Data Foundation & Measurement: Partner closely with Data Science, Analytics, Data Engineering to improve the quality and usability of customer data for growth use cases. Identify gaps in the current data stack and help create pragmatic workarounds where needed.
- AI Enablement: Integrate LLMs and machine learning models into the CRM/Loyalty stack to automate hyper-personalization at scale.
- Rapid Experimentation Framework: Build 'Test & Learn' workflows that allow the team to launch and iterate on regional pilots in days, not weeks.
- Dynamic Personalization: Own the logic for real-time content assembly, ensuring every user sees the most relevant offer based on their local context and behavior.
- Internal AI Consulting: Act as the subject matter expert for the traveler engagement and loyalty team, showing them how to leverage AI to solve regional growth bottlenecks.
- Extreme AI Passion: Deep, hands-on experience with Prompt Engineering, RAG (Retrieval-Augmented Generation), and AI agents.
- Strong Analytics Skill: Experience with SQL, BI tools, customer segmentation, predictive modeling, uplift modeling, or lifecycle marketing analytics. Comfortable working alongside data engineers to deploy predictive models into live marketing environments.
- Technical Stack Mastery: Experience with Customer Data Platforms (CDPs) like Hightouch, and connecting them to AI layers.
- Agile Systems Design: Ability to build automated workflows that bridge gaps between global tools and local needs.
International Growth Systems, AI & Personalization Manager employer: Gravity Engineering Services Pvt Ltd.
Tripadvisor is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of AI and personalization. With a commitment to employee growth, we offer robust training opportunities and a hybrid work model that promotes work-life balance while being based in the vibrant city of London. Join us to be part of a forward-thinking team that is dedicated to transforming travel experiences through cutting-edge technology.
Contact Details:
Gravity Engineering Services Pvt Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land International Growth Systems, AI & Personalization Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your AI and analytics expertise. This will give you something tangible to discuss during interviews and set you apart from the competition.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their products, and think about how your skills can help them grow. Practice common interview questions and be ready to discuss your experience with AI and data.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your passion for AI and personalization, and let us know why you're the perfect fit for the team.
We think you need these skills to ace International Growth Systems, AI & Personalization Manager
Some tips for your application 🫡
Show Your Passion for AI:Make sure to highlight your enthusiasm for AI in your application. We want to see how your hands-on experience with Prompt Engineering and machine learning can bring value to our team. Don’t hold back on sharing any cool projects or insights you've had!
Be Data-Driven:Since this role is all about data, showcase your analytical skills! Mention your experience with SQL, BI tools, and any predictive modelling you've done. We love candidates who can turn data into actionable insights, so let us know how you've done that in the past.
Tailor Your Application:Take a moment to customise your application for this specific role. We’re looking for someone who can integrate AI into our CRM/Loyalty stack, so make sure to connect your previous experiences to the responsibilities listed in the job description. It’ll help us see why you’re the perfect fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team at Tripadvisor!
How to prepare for a job interview at Gravity Engineering Services Pvt Ltd.
✨Show Your AI Passion
Make sure to highlight your enthusiasm for AI during the interview. Share specific examples of your hands-on experience with Prompt Engineering and RAG. This will demonstrate that you’re not just knowledgeable but genuinely passionate about the field.
✨Know Your Data Inside Out
Brush up on your analytics skills, especially SQL and BI tools. Be prepared to discuss how you've used customer segmentation and predictive modelling in past roles. This will show that you can effectively partner with data teams to improve customer data quality.
✨Demonstrate Agile Thinking
Be ready to talk about how you've built automated workflows in previous positions. Use examples that illustrate your ability to bridge gaps between global tools and local needs. This will prove you can adapt quickly and think on your feet.
✨Prepare for Technical Questions
Expect questions about your experience with Customer Data Platforms and integrating AI layers. Brush up on your technical stack mastery and be ready to explain how you’ve connected these systems in the past. This will show you’re well-equipped for the role.