Customer Director (National Security)

Customer Director (National Security)

Full-Time 80000 - 100000 £ / year (est.) No working from home possible
Gravity Engineering Services Pvt Ltd.

At a Glance

  • Tasks: Lead high-stakes accounts in National Security, driving growth through AI solutions.
  • Company: Dynamic company focused on enhancing government operations with cutting-edge technology.
  • Benefits: Competitive salary, professional development, and the chance to influence national security.
  • Other info: Join a collaborative team and shape the future of government operations.
  • Why this job: Make a real impact by solving complex safety challenges with innovative AI strategies.
  • Qualifications: Extensive National Security experience and strong business development skills required.

The predicted salary is between 80000 - 100000 £ per year.

About the role

As a Customer Director within our National Security and Safety business unit, you will be the primary commercial lead for a portfolio of high-stakes accounts, driving growth by enabling government partners to supercharge their operations through AI. You will act as a strategic architect, building deep networks of influence and trusted relationships with senior stakeholders to solve complex safety challenges. By bridging the gap between cutting-edge AI and mission-critical customer needs, you will achieve ambitious sales targets while overseeing cross-functional teams to ensure delivery excellence.

What you'll be doing:

  • Developing strategy for the National Security sector to align account plans with broader business unit goals and the evolving safety needs of the UK.
  • Driving revenue by acquiring new government partnerships and nurturing existing relationships to meet and exceed ambitious sales targets.
  • Creating standout propositions by responding to RFPs and identifying strategic AI use cases that demonstrate long-term value to clients.
  • Managing client relationships at the most senior levels, acting as the lead advisor for tier-one accounts and influencing the future shape of their work.
  • Designing transformation programmes that blend sophisticated AI deployment with meaningful organisational change to support high-stakes decision-making.
  • Overseeing commercial teams, including Senior Managers and Associates, to ensure project success and the professional development of your staff.
  • Leading commercial negotiations and pricing proposals to ensure the successful onboarding and retention of critical national security accounts.

Who we're looking for:

  • You have extensive National Security experience and a network to match, ideally combining a history in government with private sector AI build and delivery work.
  • You possess a strong business development mindset and a proven track record of managing complex deal processes and achieving revenue targets.
  • You are technical, and expert in AI, and can compellingly translate technical AI and data-oriented concepts into clear, actionable strategies for technical senior leaders.
  • You are a proven leader of large, multidisciplinary teams that can command the respect of both technicians and delivery leads.
  • You have the ability to think strategically about digital transformation, creating business plans that address the unique challenges of government departments.
  • You demonstrate an entrepreneurial, proactive approach, with the agility to identify new opportunities and implement solutions across multiple high-stakes projects.

Customer Director (National Security) employer: Gravity Engineering Services Pvt Ltd.

As a leading employer in the National Security sector, we offer a dynamic work environment where innovation meets purpose. Our commitment to employee growth is reflected in our robust training programmes and opportunities for advancement, ensuring that you can thrive while making a meaningful impact on national safety through cutting-edge AI solutions. Join us in a culture that values collaboration, strategic thinking, and the drive to exceed ambitious goals, all while working alongside some of the brightest minds in the industry.

Gravity Engineering Services Pvt Ltd.

Contact Details:

Gravity Engineering Services Pvt Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Director (National Security)

Network Like a Pro

Get out there and connect with people in the National Security sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building those relationships can open doors that you didn’t even know existed!

Showcase Your Expertise

When you get the chance to chat with potential employers or partners, make sure to highlight your experience with AI and how it can solve their specific challenges. Use real examples from your past work to demonstrate your impact and understanding of the sector.

Be Proactive in Follow-Ups

After any meeting or networking event, follow up with a quick message thanking them for their time and reiterating your interest. This keeps you top of mind and shows that you’re genuinely interested in building a relationship.

Apply Through Our Website

Don’t forget to check out our website for job openings! Applying directly through our site not only streamlines your application but also shows your enthusiasm for joining our team. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Customer Director (National Security)

Commercial Leadership
National Security Experience
AI Expertise
Business Development
Relationship Management
Strategic Thinking
Project Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Director role. Highlight your experience in National Security and AI, and show how your skills align with our mission to support government partners.

Showcase Your Network:Don’t forget to mention your connections within the National Security sector! We want to see how you can leverage your relationships to drive growth and influence senior stakeholders.

Demonstrate Your Strategic Thinking:Use your application to illustrate your ability to think strategically about digital transformation. Share examples of how you've developed successful business plans that address complex challenges in government departments.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Gravity Engineering Services Pvt Ltd.

Know Your AI Inside Out

As a Customer Director, you'll need to demonstrate your expertise in AI and how it can solve complex safety challenges. Brush up on the latest trends and case studies in AI deployment within the National Security sector. Be ready to discuss specific examples of how you've successfully integrated AI solutions in past roles.

Build Your Network Beforehand

Since this role involves managing relationships with senior stakeholders, it's crucial to show that you understand the landscape. Research key players in the National Security field and be prepared to discuss how you would leverage your existing network to drive growth and influence decision-making.

Prepare for Commercial Negotiations

Expect questions around your experience with commercial negotiations and pricing proposals. Have examples ready that showcase your ability to secure critical accounts and navigate complex deal processes. Highlight your strategic thinking and how you've achieved ambitious sales targets in previous roles.

Showcase Your Leadership Skills

This position requires leading multidisciplinary teams, so be prepared to discuss your leadership style. Share specific instances where you've successfully managed teams, fostered professional development, and ensured project success. Emphasise your ability to command respect from both technical and delivery leads.