Team Member - Stratford

Team Member - Stratford

City of London Full-Time No home office possible
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At a Glance

  • Tasks: Create amazing customer experiences and maintain a fun, safe environment.
  • Company: Join Gravity Max, the UK's top active entertainment hub in Stratford.
  • Benefits: Enjoy discounts, subsidised food, health insurance, and career growth opportunities.
  • Why this job: Be part of a vibrant team where fun and culture thrive!
  • Qualifications: No specific experience needed; just bring your friendly, approachable attitude.
  • Other info: Full training provided on safety and operational standards.

We are Gravity, where having fun matters!

Situated in Stratford Westfield Shopping Centre, Gravity Max is the UK’s biggest name in active entertainment. With attractions such as e-karting, golf, virtual reality, pixel floors and darts. We\’re also home to the Heineken bar a great place to play pool and watch sport. There truly is something for everyone!

We’re excited to be recruiting a Team Member to join us in Gravity Max Stratford.

The role of a Team Member

FUN is what our brand is based on! Fun for our customers and a fun working environment for our team. The main role of a Team Member is to create an exceptional customer experience through every interaction, so we\’re looking for a friendly, approachable team player who enjoys making people smile.

Creating a fun environment also means looking after the space in which you work, so attention to detail to ensure safety and cleanliness standards are met is also a key part of the role, but don\’t worry we provide full training on Gravity\’s ways of working and health and safety standards. If you can see yourself as our next Race Director on e-karts, greeting guests at check in, or serving behind one of our bars we’d love to hear from you.

What\’s in it for you

  • Discounted rates for Gravity sites and products
  • Subsidised food and drink on sites
  • Contributary health insurance
  • Great central location which has close connections with all public transport routes
  • The opportunity to grow your career through training and development.

And best of all you will be joining a fun team, with a great company culture! #wearegravity

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Team Member - Stratford employer: Gravity Active Entertainments

At Gravity Max Stratford, we pride ourselves on creating a vibrant and enjoyable work environment where fun is at the heart of everything we do. Our team members benefit from competitive perks such as discounted rates for our attractions, subsidised food and drink, and comprehensive training opportunities that foster personal and professional growth. Join us in a dynamic location with excellent transport links, and be part of a friendly team dedicated to delivering exceptional experiences for our guests.
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Contact Detail:

Gravity Active Entertainments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member - Stratford

✨Tip Number 1

Familiarise yourself with Gravity's brand and values. Understanding what makes the company unique will help you connect with the team during your interview and show that you're genuinely interested in being part of their fun environment.

✨Tip Number 2

Prepare to showcase your customer service skills. Think of examples from your past experiences where you've gone above and beyond to create a positive experience for customers, as this aligns perfectly with the role of a Team Member.

✨Tip Number 3

Be ready to demonstrate your teamwork abilities. Gravity values a friendly and approachable team player, so come prepared with stories that highlight your ability to work well with others and contribute to a fun atmosphere.

✨Tip Number 4

Show enthusiasm for the attractions offered at Gravity Max. Whether it's e-karting or virtual reality, expressing your excitement about these activities can help you stand out as a candidate who is eager to engage with customers and enhance their experience.

We think you need these skills to ace Team Member - Stratford

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Positive Attitude
Time Management
Health and Safety Awareness
Multitasking
Conflict Resolution
Basic Barista Skills
Cash Handling
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Gravity is looking for in a Team Member. Focus on their emphasis on fun, customer experience, and teamwork.

Tailor Your CV: Highlight any previous experience in customer service or roles that required teamwork. Use specific examples that demonstrate your ability to create a fun and engaging environment.

Craft a Fun Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Gravity and how you can contribute to their fun atmosphere.

Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is important for maintaining safety and cleanliness standards.

How to prepare for a job interview at Gravity Active Entertainments

✨Show Your Fun Side

Since Gravity is all about fun, make sure to showcase your personality during the interview. Share experiences where you created a fun atmosphere or made someone's day better. This will demonstrate that you align with their brand values.

✨Emphasise Teamwork

As a Team Member, being a team player is crucial. Prepare examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support others, as this is key to creating a great environment for both customers and colleagues.

✨Demonstrate Attention to Detail

Gravity places importance on safety and cleanliness. Be ready to discuss how you ensure high standards in your previous roles. Mention any specific practices you follow to maintain a safe and clean environment, which will show your commitment to their operational standards.

✨Ask Engaging Questions

Prepare thoughtful questions about the role and company culture. Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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