At a Glance
- Tasks: Lead a fun team, ensuring exceptional customer experiences and smooth operations.
- Company: Join Gravity, the UK's top active entertainment destination in Corby.
- Benefits: Career development, discounted rates, health insurance, and subsidised food.
- Other info: Great location with excellent access links and a supportive team environment.
- Why this job: Be part of a vibrant culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in customer-facing roles is a plus.
Gravity is all about feeling the power of fun!
Situated in the heart of Corby, Gravity is the UK’s biggest name in active entertainment, boasting a site full of the trampoline parks we’re famous for. A great place for families to create memories, spend a fun-filled afternoon, or burn off excess energy. We\'re excited to be recruiting for a Supervisor to join our team!
More about you
Are you an aspiring future leader? Have you improved ways of working in your current role? Are you eager to learn, develop and progress your career? If so, you could be just the person we\'re looking for. Our ideal candidate has previous supervisory or team leader experience in a customer facing role. This could be in the hospitality or retail environment, or perhaps you have worked in leisure centres or health clubs. We\'re looking for a dedicated team player, who excels at delivering exceptional customer service.
What you’ll be doing
- Responsible for the operational running of the site, ensuring a team focus on customer experience.
- Responsible for the line management and performance of our Champions.
- Dealing with customer queries and complaints and ensuring a satisfactory outcome is achieved for both parties.
- Demonstrate exceptional leadership, by role modelling the business values and leadership behaviour framework.
- Understanding site budgets. Undertake an active role in supporting the management team on delivering the budget, through supporting planning, managing costs and helping to protect profit.
- Uphold business standards relating to service, health and safety, brand and training.
What’s in it for you?
- Great location with good access links
- Career development
- Discounted rates for Gravity sites and products
- Employee Assistance Program
- Contributary health insurance
- Subsidised food and drink on sites
And best of all you will be joining a fun team, with a great company culture #wearegravity
Supervisor - Corby - Part time employer: Gravity Active Entertainments
Gravity is an exceptional employer that prioritises a fun and engaging work environment in the heart of Corby. With a strong focus on career development, employees benefit from opportunities to grow within the company, alongside perks such as discounted rates for Gravity sites, contributory health insurance, and subsidised food and drink. Join a vibrant team dedicated to delivering outstanding customer experiences while enjoying a supportive culture that values leadership and teamwork.
Contact Details:
Gravity Active Entertainments Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Corby - Part time
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Gravity Active Entertainments and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Supervisor - Corby - Part time
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Gravity Active Entertainments that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Gravity Active Entertainments.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Gravity Active Entertainments get a sense of who you are beyond your experience!
How to prepare for a job interview at Gravity Active Entertainments
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Gravity Active Entertainments and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
