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For Companies At a Glance
- Tasks: Lead a fun team, ensuring exceptional customer experiences and smooth operations.
- Company: Join Gravity, the UK's top active entertainment destination in Corby.
- Benefits: Career development, discounted rates, health insurance, and subsidised food.
- Why this job: Be part of a vibrant culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in customer-facing roles is a plus.
- Other info: Great location with excellent access links and a supportive team environment.
Gravity is all about feeling the power of fun!
Situated in the heart of Corby, Gravity is the UK’s biggest name in active entertainment, boasting a site full of the trampoline parks we’re famous for. A great place for families to create memories, spend a fun-filled afternoon, or burn off excess energy. We\’re excited to be recruiting for a Supervisor to join our team!
More about you
Are you an aspiring future leader? Have you improved ways of working in your current role? Are you eager to learn, develop and progress your career? If so, you could be just the person we\’re looking for. Our ideal candidate has previous supervisory or team leader experience in a customer facing role. This could be in the hospitality or retail environment, or perhaps you have worked in leisure centres or health clubs. We\’re looking for a dedicated team player, who excels at delivering exceptional customer service.
What you’ll be doing
- Responsible for the operational running of the site, ensuring a team focus on customer experience.
- Responsible for the line management and performance of our Champions.
- Dealing with customer queries and complaints and ensuring a satisfactory outcome is achieved for both parties.
- Demonstrate exceptional leadership, by role modelling the business values and leadership behaviour framework.
- Understanding site budgets. Undertake an active role in supporting the management team on delivering the budget, through supporting planning, managing costs and helping to protect profit.
- Uphold business standards relating to service, health and safety, brand and training.
What’s in it for you?
- Great location with good access links
- Career development
- Discounted rates for Gravity sites and products
- Employee Assistance Program
- Contributary health insurance
- Subsidised food and drink on sites
And best of all you will be joining a fun team, with a great company culture #wearegravity
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Supervisor - Corby - Part time employer: Gravity Active Entertainments
Contact Detail:
Gravity Active Entertainments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Corby - Part time
✨Tip Number 1
Get to know the company culture! Before your interview, check out Gravity's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of the fun.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a supervisor before, highlight times when you've taken charge or helped your team succeed. We love seeing candidates who are eager to grow and lead.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Gravity team. Let’s make this happen together!
We think you need these skills to ace Supervisor - Corby - Part time
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating memorable experiences!
Tailor Your Experience: Make sure to highlight any supervisory or customer-facing experience you have. We’re looking for someone who can lead a team and deliver exceptional service, so connect your past roles to what we do at Gravity.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for the Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Gravity Active Entertainments
✨Know Your Stuff
Before the interview, make sure you understand Gravity's mission and values. Familiarise yourself with their customer service standards and think about how your previous experience aligns with their expectations. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past roles where you've successfully led a team or improved processes. Highlight how you handled challenges and what the outcomes were, as this will illustrate your potential to excel in this position.
✨Customer Service is Key
Gravity places a strong emphasis on exceptional customer service. Be ready to discuss how you've dealt with customer queries and complaints in the past. Think of specific situations where you turned a negative experience into a positive one, as this will showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you.
