At a Glance
- Tasks: Lead and optimise operations for a fast-growing health and beauty brand group.
- Company: Gravitiq, a dynamic private equity-backed consumer brand group.
- Benefits: Competitive salary, growth opportunities, and a chance to shape the future of the company.
- Other info: Join a founder-led team in a fast-paced, innovative environment.
- Why this job: Be at the forefront of operational excellence in a thriving industry.
- Qualifications: Senior operational leadership experience in high-growth consumer businesses.
The predicted salary is between 90000 - 120000 £ per year.
Gravitiq is a private equity-backed consumer brand group building and scaling health and beauty brands into omnichannel category leaders. Our portfolio spans cosmetics, supplements, medical devices and wellness products across Amazon, retail and DTC globally. We are now entering the next phase of growth, focused on building the operational infrastructure required to scale with greater predictability, control and resilience. This role is central to that transition.
This role brings together Supply Chain, Product Development and Regulatory, Technology, and Customer Support into a single, high-performing system. You will translate ambitious growth plans into operational reality by building the structure, processes and capabilities required to support a multi-channel, international business. Working closely with Commercial, Brand and Finance, you will ensure plans are aligned, realistic and executable, improving how the business forecasts, prioritises and delivers. This is a hands-on leadership role. You will set direction while staying close to execution, identifying issues early, challenging assumptions and driving consistent delivery. We are looking for someone who has built operational foundations during scale, not just managed established systems.
Key Responsibilities
- Operational Strategy and Execution: Build scalable operating frameworks, planning rhythms and performance tracking to improve predictability and reduce firefighting. Drive cross-functional alignment between Commercial, Brand and Operations to ensure plans are deliverable and targets are met. Translate growth ambition into clear operational plans with strong execution discipline.
- Supply Chain and Operations: Own the end-to-end supply chain including sourcing, manufacturing, planning, logistics and inventory. Improve forecast accuracy, product availability and working capital efficiency. Lead supplier strategy to improve reliability, resilience and cost efficiency. Ensure operational readiness for US retail and international expansion.
- Product Development and Regulatory: Oversee end-to-end product development and packaging delivery. Improve timelines, predictability and execution discipline across NPD. Embed cost and margin discipline into development decisions. Build scalable regulatory and compliance frameworks across markets.
- Technology, Data & AI: Drive automation of internal systems, reducing manual processes and improving efficiency. Lead practical implementation of AI across forecasting, customer support, reporting and workflows. Build real-time brand and business dashboards across Amazon, DTC and retail. Establish a single source of truth for data and improve reporting clarity. Partner with Tech to improve systems, UX and adoption. Embed a data-driven culture to support faster, better decision-making.
- Customer Support and Experience: Lead omnichannel customer support across Amazon, DTC, TikTok Shop and retail. Set and enforce clear SLAs and service standards. Champion the voice of the customer to drive cross-functional improvements.
Requirements:
- Senior operational leadership experience within a high-growth consumer business.
- Experience owning multiple operational functions across supply chain, product and customer operations.
- Proven track record of building operational infrastructure during scale.
- Strong financial understanding including margin, COGs and working capital.
- Experience with retail environments, ideally in the US.
- Comfortable operating in a founder-led, fast-paced environment.
Senior Operations Director in Hammersmith employer: Gravitiq
Gravitiq is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the health and beauty sector. With a strong focus on employee growth and development, we offer unique opportunities to lead transformative operational strategies in a fast-paced, founder-led environment. Our commitment to building a resilient operational infrastructure ensures that every team member plays a vital role in our ambitious journey towards becoming omnichannel category leaders.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Director in Hammersmith
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Gravitiq or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding their operational strategy. Dive deep into how they manage supply chains and product development. Show them you’re not just a fit on paper but someone who gets their vision and can drive it forward.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've built operational foundations during scale. This is your chance to shine and show how your experience aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Operations Director in Hammersmith
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Operations Director. Highlight your experience in building operational frameworks and managing supply chains, as these are key for us at Gravitiq. Use specific examples that showcase your achievements in high-growth environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about health and beauty brands and how your leadership style aligns with our mission. Be sure to mention your hands-on approach and how you've driven cross-functional alignment in previous roles.
Showcase Your Data Skills:Since we're all about data-driven decision-making, make sure to highlight any experience you have with technology and AI in operations. Talk about how you've used data to improve forecasting and customer support, as this will resonate with us.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Gravitiq
✨Know the Company Inside Out
Before your interview, dive deep into Gravitiq's portfolio and understand their health and beauty brands. Familiarise yourself with their operational strategies and recent developments in the industry. This will not only show your genuine interest but also help you align your experience with their goals.
✨Showcase Your Leadership Style
As a Senior Operations Director, your leadership approach is crucial. Be prepared to discuss specific examples of how you've built operational frameworks and led teams through growth phases. Highlight your hands-on experience and how you’ve tackled challenges in previous roles.
✨Prepare for Cross-Functional Scenarios
Since this role requires collaboration across various departments, think of examples where you've successfully driven cross-functional alignment. Be ready to discuss how you’ve improved communication and execution between teams like Commercial, Brand, and Operations.
✨Demonstrate Data-Driven Decision Making
Gravitiq values a data-driven culture, so come prepared with examples of how you've used data to inform your operational strategies. Discuss any experience you have with automation, forecasting, or implementing AI solutions that improved efficiency and decision-making.
