Solutions Architect (Client-Facing)

Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence. We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.

The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security.

The Momentum: A high-growth Leader - combining market credibility with startup speed.

The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure.

Don’t just watch the AI revolution. Build the infrastructure that controls and secures it.

The Role: AI is reshaping how organizations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. We are currently recruiting for an experienced Solutions Architect to join our growing business. This is a highly technical, customer-facing role focused on onboarding enterprise customers onto the Gravitee platform and helping them successfully deploy API management solutions into production environments.

You’ll work directly with enterprise customers to understand their existing architecture, map out integration strategies, and design how Gravitee fits into their cloud or on‑prem environments. You’ll then take a hands‑on role implementing and deploying the platform, helping customers successfully launch into production while acting as a trusted technical advisor throughout the onboarding and implementation lifecycle.

We’re open to candidates from Solutions Engineering, Platform Engineering, Professional Services, DevOps, Support Engineering, or implementation-focused TAM backgrounds. Prior customer-facing experience is helpful, but strong technical implementation skills, communication ability, and curiosity are more important.

What You'll be Doing: At Gravitee, impact isn’t abstract, it’s visible. In this role, you will:

• Lead enterprise customer onboarding and implementation projects for the Gravitee platform.
• Run architecture discovery sessions to understand customer environments, integrations, infrastructure, and technical requirements.
• Design and implement API management solutions across cloud and on‑prem environments.
• Deploy and configure Gravitee using Docker and Kubernetes within customer environments.
• Work closely with customer engineering and platform teams to guide production rollouts and technical adoption.
• Troubleshoot complex technical and integration issues during onboarding and deployment phases.
• Act as the primary technical point of contact during implementation and go‑live activities.
• Document customer architectures, implementation decisions, and technical best practices.
• Partner with Product, Engineering, and Support teams to advocate for customer needs and resolve technical blockers.
• Support demos, workshops, enablement sessions, and customer education initiatives.
• Maintain ongoing customer relationships post go‑live to ensure customers continue getting value from the platform.

Your impact will be visible, measurable, and global.

Strong technical background within SaaS, cloud, platform, infrastructure, or software environments.

Experience working with APIs, integrations, platform technologies, or modern cloud-native architectures.

Hands‑on experience implementing or deploying technical platforms into customer or production environments.

Experience with Docker and/or Kubernetes deployments.

Ability to understand customer architectures and design implementation approaches across cloud or on‑prem environments.

Strong troubleshooting and problem‑solving skills across integrations, infrastructure, and platform deployments.

Clear communicator who can explain technical concepts in a practical and understandable way.

Comfortable working directly with customers, engineering teams, or internal stakeholders during implementations.

Ability to travel when required.

Desired Skills:

• Experience with API Management platforms and exposure to authentication and security concepts such as OAuth2, JWT, SSO, LDAP, or API security.
• Experience with scripting or development languages such as Java or Python.
• Experience working in Solutions Engineering, Platform Engineering, Professional Services, Technical Consulting, DevOps, Support Engineering, or implementation-focused TAM environments.
• Experience working in startup or scale‑up environments.
• Additional European language skills are a plus.

Who Thrives at Gravitee: At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You’ll do well here if you:

• Care deeply about quality, clarity, and impact.
• Are curious, adaptable, and excited by emerging technologies like AI.
• Take ownership and follow through.
• Value collaboration, openness, and continuous improvement.

Bonus points if you’ve worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most.

Life at Gravitee: At Gravitee, we invest in humans, not just roles. You’ll get:

• Competitive medical coverage.
• Pension / 401k program options.
• Stock options - you build it, you own it.
• 25 days holiday + in-country national holidays.
• 3 mental health days + wellness allowance.
• Your birthday off.
• Professional development budget to fuel your growth.
• Hybrid work culture with hubs across regions.
• Quarterly team events + annual offsite at an exciting location.
• A meaningful, progressive, global company culture that is as fun as it is hardworking.
• Endless growth opportunities.

At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.