At a Glance
- Tasks: Onboard enterprise customers and implement API management solutions on the Gravitee platform.
- Company: Join Gravitee, a Gartner Magic Quadrant Leader in API Management and AI Agent Security.
- Benefits: Enjoy competitive pay, stock options, 25 days holiday, and a hybrid work culture.
- Other info: Dynamic environment with endless growth opportunities and a focus on diverse perspectives.
- Why this job: Be part of the AI revolution and make a visible impact on global digital infrastructure.
- Qualifications: Strong technical skills in SaaS, cloud, and API management; customer-facing experience is a plus.
The predicted salary is between 70000 - 90000 € per year.
Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence. We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.
The Role
AI is reshaping how organizations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. We are currently recruiting for an experienced Solutions Architect to join our growing business. This is a highly technical, customer-facing role focused on onboarding enterprise customers onto the Gravitee platform and helping them successfully deploy API management solutions into production environments.
You’ll work directly with enterprise customers to understand their existing architecture, map out integration strategies, and design how Gravitee fits into their cloud or on-prem environments. You’ll then take a hands-on role implementing and deploying the platform, helping customers successfully launch into production while acting as a trusted technical advisor throughout the onboarding and implementation lifecycle.
What You'll be Doing
- Help customers during their onboarding process with activities like Architecture design, product configuration, use case implementation.
- Effectively manage the tracking of top-tier customer projects and resolution and escalations on behalf of product and services.
- Ensure constant communication with customers and emerge as customer’s trusted technical advisor and a partner.
- Establish business value for customers and help them achieve the targets and ROI from the use of the Gravitee platform.
- Help existing customers to understand business case & value prop, also ensuring post-sales challenges/pitfalls are identified and mitigated into opportunities.
- Understand, advocate, and document customer’s use case, architecture, and roadmap.
- Champion and advocate for the customer within Gravitee. Follow up with Engineering and Product Management on customers’ product features and future roadmap needs and address them actively.
- Support the other Gravitee Teams with demonstrations, content creation, and marketing activities which will contribute to the Gravitee Platform being more widely adopted.
Your impact will be visible, measurable, and global.
Essential Skills
- Strong technical background within SaaS, cloud, platform, infrastructure, or software environments.
- Experience working with APIs, integrations, platform technologies, or modern cloud-native architectures.
- Hands-on experience implementing or deploying technical platforms into customer or production environments.
- Experience with Docker and/or Kubernetes deployments.
- Ability to understand customer architectures and design implementation approaches across cloud or on-prem environments.
- Strong troubleshooting and problem-solving skills across integrations, infrastructure, and platform deployments.
- Clear communicator who can explain technical concepts in a practical and understandable way.
- Comfortable working directly with customers, engineering teams, or internal stakeholders during implementations.
- Ability to travel when required.
Desired Skills
- Experience with API Management platforms and exposure to authentication and security concepts such as OAuth2, JWT, SSO, LDAP, or API security.
- Experience with scripting or development languages such as Java or Python.
- Experience working in Solutions Engineering, Platform Engineering, Professional Services, Technical Consulting, DevOps, Support Engineering, or implementation-focused TAM environments.
- Experience working in startup or scale-up environments.
- Additional European language skills are a plus.
Who Thrives at Gravitee
You’ll do well here if you:
- Care deeply about quality, clarity, and impact.
- Are curious, adaptable, and excited by emerging technologies like AI.
- Take ownership and follow through.
- Value collaboration, openness, and continuous improvement.
Life at Gravitee
At Gravitee, we invest in humans, not just roles. You’ll get:
- Competitive medical coverage.
- Pension / 401k program options.
- Stock options - you build it, you own it.
- 25 days holiday + in-country national holidays.
- 3 mental health days + wellness allowance.
- Your birthday off 🎉.
- Professional development budget to fuel your growth.
- Hybrid work culture with hubs across regions.
- Quarterly team events + annual offsite at an exciting location.
- A meaningful, progressive, global company culture that is as fun as it is hardworking.
- Endless growth opportunities.
At Gravitee, we believe diverse perspectives make better products and stronger teams.
Solutions Architect (Client-Facing) in London employer: Gravitee
Gravitee is an exceptional employer that champions innovation and personal growth, offering a dynamic work environment where employees can thrive. With competitive benefits including stock options, generous holiday allowances, and a commitment to professional development, Gravitee fosters a culture of collaboration and continuous improvement. Join us in a hybrid work setting that not only values your contributions but also empowers you to shape the future of API management and AI security.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect (Client-Facing) in London
✨Tip Number 1
Get to know Gravitee inside out! Familiarise yourself with their platform, the API management landscape, and how AI is changing the game. This knowledge will help you stand out in conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Gravitee might be present. Building relationships can give you insider info and potentially a referral, which can make all the difference.
✨Tip Number 3
Prepare for technical interviews by brushing up on your implementation skills. Be ready to discuss your past experiences with APIs, cloud environments, and any relevant tools like Docker or Kubernetes. Show them you can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Gravitee.
We think you need these skills to ace Solutions Architect (Client-Facing) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience with APIs, cloud environments, and any customer-facing roles you've had. We want to see how your skills align with our mission!
Show Off Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention any hands-on experience you have with Docker, Kubernetes, or API management platforms. We love candidates who can demonstrate their problem-solving abilities in real-world scenarios.
Communicate Clearly:Since this is a client-facing role, it’s crucial to show that you can explain complex technical concepts in a simple way. Use clear language in your application to reflect your communication skills. We’re looking for clarity and impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Gravitee!
How to prepare for a job interview at Gravitee
✨Know Your APIs
Make sure you brush up on your knowledge of APIs and how they work. Gravitee is all about API management, so being able to discuss different API architectures and integration strategies will show that you're the right fit for the role.
✨Showcase Your Technical Skills
Prepare to demonstrate your hands-on experience with platforms like Docker and Kubernetes. Be ready to discuss specific projects where you've implemented or deployed technical solutions, as this will highlight your practical skills and problem-solving abilities.
✨Communicate Clearly
Since this is a customer-facing role, practice explaining complex technical concepts in simple terms. You want to come across as a clear communicator who can build trust with clients and internal teams alike.
✨Be Curious and Engaged
Show your enthusiasm for emerging technologies, especially AI. Ask insightful questions about Gravitee's platform and its future roadmap. This will demonstrate your genuine interest in the company and the role, making you stand out as a candidate.
