At a Glance
- Tasks: Manage key customer relationships and drive their digital strategy with Gravitee's innovative platform.
- Company: Join Gravitee, a Gartner Magic Quadrant Leader in AI Security and API management.
- Benefits: Enjoy competitive pay, stock options, 25 days holiday, and a hybrid work culture.
- Other info: Thriving culture focused on growth, collaboration, and professional development.
- Why this job: Shape the future of AI-driven experiences while making a global impact.
- Qualifications: 3+ years in Strategic Account Management with strong communication skills.
The predicted salary is between 50000 - 70000 € per year.
Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence. We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.
The Mission: We are bridging the gap between traditional tech and the new frontier of AI Security.
The Momentum: We combine the credibility of a market leader with the high-octane speed of a startup.
The DNA: We hire "Hold Nothing Back" individuals - passionate professionals who want to redefine how the world interacts with technology.
AI is rewriting the rules of business, and Gravitee is at the center of that transformation. As our Account Manager EMESA North you won’t just be supporting a product; you’ll be shaping how the world perceives and adopts the next generation of AI-driven digital experiences.
What You’ll Be Doing
- Own and grow relationships with a portfolio of key existing customers across the EMEA North.
- Manage overall renewal process.
- Act as a strategic advisor and primary point of contact, advocating for your customers internally.
- Collaborate with customers on their broader digital strategy, aligning Gravitee to long-term business goals.
- Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions.
- Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth and engagement.
- Work cross-functionally with Product, Engineering, and Support to resolve issues and deliver strategic outcomes.
- Maintain a deep understanding of Gravitee’s platform and how it solves complex, real-world challenges.
- Identify and mitigate risks to customer adoption, satisfaction, or renewal.
Your impact will be visible, measurable, and global.
Essential Skills
- 3+ years of experience in a Strategic Account Management role.
- Proven track record of managing enterprise relationships with a strategic lens.
- Strong understanding of API management, developer ecosystems, or related technologies (not mandatory but a plus).
- Excellent communication and interpersonal skills, able to influence stakeholders at all levels.
- Comfortable navigating technical conversations, while maintaining a business-value focus.
- Strong analytical mindset: able to interpret complex data and make fast, informed decisions.
- Highly organised, proactive, and driven by outcomes.
Who Thrives Here
Our growth is powered by people who bring passion to their craft, professionalism to their execution, and a commitment to excellence. You’ll thrive here if you:
- Care deeply about high-quality output and brand clarity.
- Are curious, adaptable, and energised by the fast-moving AI landscape.
- Take full ownership of your projects from concept to completion.
- Value a culture of openness, collaboration, and constant evolution.
Bonus Points: Experience in SaaS, AI-enabled systems, or open-source communities is a plus, but a "growth mindset" and curiosity matter most.
Life at Gravitee
At Gravitee, we invest in humans, not just roles. You’ll get:
- Competitive medical coverage.
- Pension / 401k program options.
- Stock options - you build it, you own it.
- 25 days holiday + in-country national holidays.
- 3 mental health days + wellness allowance.
- Your birthday off 🎉.
- Professional development budget to fuel your growth.
- Hybrid work culture with hubs across regions.
- Quarterly team events + annual offsite at an exciting location.
- A meaningful, progressive, global company culture that is as fun as it is hardworking.
- Endless growth opportunities.
At Gravitee, we believe diverse perspectives make better products and stronger teams.
At Gravitee, no employee or applicant will be treated less favourably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.
Account Manager - EMESA North in London employer: Gravitee
Gravitee is an exceptional employer that champions innovation and personal growth within a dynamic hybrid work culture. With competitive benefits including stock options, generous holiday allowances, and a commitment to professional development, employees are empowered to thrive in their roles while contributing to meaningful advancements in AI technology. The collaborative and inclusive environment fosters creativity and encourages individuals to take ownership of their projects, making Gravitee a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - EMESA North in London
✨Tip Number 1
Get to know the company inside out! Research Gravitee's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Gravitee is present. Building relationships can give you insider info and make you stand out when it comes to interviews.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the role of Account Manager. Be ready to discuss specific examples of how you've managed client relationships and driven growth in previous roles.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It’s a simple way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Account Manager - EMESA North in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to shape how the world interacts with technology.
Tailor Your Experience:Make sure to highlight your relevant experience in strategic account management. We love seeing how your past roles align with what we do at Gravitee, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Account Manager role without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Gravitee
✨Know Your Stuff
Make sure you have a solid understanding of Gravitee’s platform and how it addresses real-world challenges. Brush up on API management and digital strategies, as these will likely come up in conversation.
✨Showcase Your Relationships
Prepare to discuss your experience managing enterprise relationships. Think of specific examples where you've successfully grown accounts or improved customer satisfaction, as this role is all about building strong connections.
✨Be a Problem Solver
Demonstrate your analytical mindset by preparing to discuss how you've tackled complex issues in the past. Be ready to share how you’ve identified risks and implemented solutions that benefited both the customer and your previous employer.
✨Embrace the Culture
Familiarise yourself with Gravitee's mission and values. Show your enthusiasm for their culture of openness and collaboration, and be prepared to explain how you embody these traits in your work.
