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For Companies At a Glance
- Tasks: Manage key customer relationships and drive their digital strategy with Gravitee's innovative platform.
- Company: Join Gravitee, a Gartner Magic Quadrant Leader in AI Security and API management.
- Benefits: Enjoy competitive pay, stock options, 25 days holiday, and wellness support.
- Why this job: Shape the future of AI-driven experiences while working in a dynamic, fast-paced environment.
- Qualifications: 3+ years in Strategic Account Management; bilingual in French and English preferred.
- Other info: Embrace a culture of collaboration, growth, and endless opportunities for professional development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence. We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.
The Role
AI is rewriting the rules of business, and Gravitee is at the center of that transformation. As our Account Manager EMEA South you won’t just be supporting a product; you’ll be shaping how the world perceives and adopts the next generation of AI‑driven digital experiences.
What You’ll Be Doing
- Own and grow relationships with a portfolio of key existing customers across the EMEA South.
- Manage overall renewal process.
- Act as a strategic advisor and primary point of contact, advocating for your customers internally.
- Collaborate with customers on their broader digital strategy, aligning Gravitee to long‑term business goals.
- Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions.
- Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth and engagement.
- Work cross-functionally with Product, Engineering, and Support to resolve issues and deliver strategic outcomes.
- Maintain a deep understanding of Gravitee’s platform and how it solves complex, real-world challenges.
- Identify and mitigate risks to customer adoption, satisfaction, or renewal.
Your impact will be visible, measurable, and global.
Qualifications
- 3+ years of experience in a Strategic Account Management role.
- Proven track record of managing enterprise relationships with a strategic lens.
- Strong understanding of API management, developer ecosystems, or related technologies (not mandatory but a plus).
- Professionally bi‑lingual in French and English.
- Excellent communication and interpersonal skills, able to influence stakeholders at all levels.
- Comfortable navigating technical conversations, while maintaining a business‑value focus.
- Strong analytical mindset: able to interpret complex data and make fast, informed decisions.
- Highly organized, proactive, and driven by outcomes.
Who Thrives Here
Our growth is powered by people who bring passion to their craft, professionalism to their execution, and a commitment to excellence. You’ll thrive here if you:
- Care deeply about high‑quality output and brand clarity.
- Are curious, adaptable, and energised by the fast‑moving AI landscape.
- Take full ownership of your projects from concept to completion.
- Value a culture of openness, collaboration, and constant evolution.
Bonus Points
Experience in SaaS, AI‑enabled systems, or open‑source communities is a plus, but a "growth mindset" and curiosity matter most.
Life at Gravitee
At Gravitee, we invest in humans, not just roles. You’ll get:
- Competitive medical coverage.
- Pension / 401k program options.
- Stock options - you build it, you own it.
- 25 days holiday + in‑country national holidays.
- 3 mental health days + wellness allowance.
- Your birthday off 🎉.
- Professional development budget to fuel your growth.
- Hybrid work culture with hubs across regions.
- Quarterly team events + annual offsite at an exciting location.
- A meaningful, progressive, global company culture that is as fun as it is hardworking.
- Endless growth opportunities.
At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.
Account Manager EMEA employer: Gravitee
Contact Detail:
Gravitee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager EMEA
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Gravitee. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Show your passion for AI and tech! When you get the chance to speak with someone from Gravitee, make sure to express your enthusiasm for their mission and how you can contribute. It’s all about aligning your goals with theirs!
✨Tip Number 3
Prepare for those interviews! Research Gravitee’s platform and think about how your experience can help them grow. Be ready to discuss specific examples of how you’ve managed accounts and driven customer satisfaction in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Gravitee!
We think you need these skills to ace Account Manager EMEA
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about bridging the gap between traditional tech and AI Security. Share your experiences that align with our mission!
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in managing enterprise relationships and any relevant skills in API management or digital strategy. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Gravitee!
How to prepare for a job interview at Gravitee
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Gravitee’s platform and how it fits into the AI landscape. Familiarise yourself with their key products and recent developments in API management. This will help you speak confidently about how you can contribute to their mission.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is crucial. Prepare examples from your past experiences where you've successfully managed enterprise relationships or turned around a challenging situation. Highlight your ability to advocate for customers and collaborate cross-functionally.
✨Be Ready for Technical Conversations
While you don’t need to be a tech whiz, having a basic understanding of API management and related technologies will set you apart. Brush up on relevant terminology and be prepared to discuss how these technologies can drive business value for clients.
✨Demonstrate Your Growth Mindset
Gravitee values curiosity and adaptability. Be ready to share instances where you've embraced change or learned something new to solve a problem. Show them that you're not just looking for a job, but are genuinely interested in growing with the company and contributing to its evolution.