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- Tasks: Manage key customer relationships and drive their digital transformation with Gravitee's API platform.
- Company: Join Gravitee, a leader in API management, recognised for innovation and growth.
- Benefits: Enjoy competitive pay, health coverage, stock options, and 25 days holiday plus mental health days.
- Why this job: Be part of a revolutionary team shaping the future of digital transformation.
- Qualifications: 3+ years in Strategic Account Management; bilingual in German and English preferred.
- Other info: Dynamic hybrid culture with endless growth opportunities and exciting team outings.
The predicted salary is between 36000 - 60000 £ per year.
Join the API Revolution at Gravitee - Where Innovation Meets Growth. Since our beginnings in 2015, Gravitee has grown into a global force, recognised as a 2025 Gartner Magic Quadrant™ Leader for API Management. We’re driving digital transformation for top enterprises, offering unmatched control over APIs and event streams.
Our rapid growth and leadership in API management are fuelled by our team’s commitment to excellence and our core values:
- Passion: We bring excitement to everything we do, constantly innovating to stay ahead of the curve.
- Hold Nothing Back: We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards.
- Professionalism: We believe in clear, respectful communication and prioritise the needs of our team and customers.
The Role & Why It Exists: Gravitee.io is taking APIs to the next level, and we are looking for someone passionate, curious and ambitious. We are currently recruiting for an experienced Account Manager, who will be the trusted advisor and main point of contact for our existing customers in the EMESA and DACH regions. This is a strategic, relationship-led sales role where you’ll own renewals and expansion while guiding customers beyond API management, aligning Gravitee’s platform to their broader digital transformation initiatives.
WHAT YOU WILL BE DOING:
- Own and grow relationships with a portfolio of key existing customers across the EMESA and DACH regions.
- Manage overall renewal process.
- Act as a strategic advisor and primary point of contact, advocating for your customers internally.
- Collaborate with customers on their broader digital strategy, aligning Gravitee to long-term business goals.
- Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions.
- Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth and engagement.
- Work cross-functionally with Product, Engineering, and Support to resolve issues and deliver strategic outcomes.
- Maintain a deep understanding of Gravitee’s platform and how it solves complex, real-world challenges.
- Identify and mitigate risks to customer adoption, satisfaction, or renewal.
ESSENTIAL SKILLS:
- 3+ years of experience in a Strategic Account Management role.
- Proven track record of managing enterprise relationships with a strategic lens.
- Strong understanding of API management, developer ecosystems, or related technologies (not mandatory but a plus).
- Professionally bi-lingual in German and English.
- Excellent communication and interpersonal skills, able to influence stakeholders at all levels.
- Comfortable navigating technical conversations, while maintaining a business-value focus.
- Highly organised, proactive, and driven by outcomes.
We offer excellent medical coverage, pension or 401k program options, stock option plans, 25 days holiday/vacation, mental health days, professional development allowances, quarterly outings, and a hybrid culture with options to work in one of our hubs.
At Gravitee, no employee or applicant will be treated less favourably on the grounds of their sex, marital status, race, colour, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.
Account Manager employer: Gravitee
Contact Detail:
Gravitee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Gravitee on LinkedIn. Ask them about their experiences and any tips they might have for landing the Account Manager role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Gravitee’s platform. Understand how it works and think about how you can align it with potential customers' digital transformation goals. Show us you’re not just another candidate, but someone who genuinely gets what we do!
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your strategic thinking and relationship-building skills. Role-play with a friend or mentor to refine your approach. Make sure you can clearly articulate how you’d manage and grow customer relationships in the EMESA and DACH regions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Gravitee revolution. Let’s make it happen!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for API management and digital transformation shine through. We love candidates who are genuinely excited about what we do at Gravitee, so don’t hold back on sharing your passion!
Tailor Your Experience: Make sure to highlight your relevant experience in strategic account management. We want to see how your background aligns with the role, so be specific about your achievements and how they relate to managing enterprise relationships.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward and to the point. Avoid jargon unless it’s necessary, and make sure your key skills and experiences stand out easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Gravitee
✨Know Your Stuff
Before the interview, dive deep into Gravitee's platform and its role in API management. Understand how it fits into digital transformation for businesses. This knowledge will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to advocate for customers and drive satisfaction—this will resonate well with the interviewers.
✨Be Ready for Technical Chats
Even if you're not a tech whiz, being comfortable discussing technical aspects of API management is crucial. Brush up on relevant terminology and be prepared to discuss how you can bridge the gap between technical teams and business needs.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Gravitee’s future direction, customer success strategies, and how they measure satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
