At a Glance
- Tasks: Manage key customer relationships and drive their digital strategy with Gravitee's innovative platform.
- Company: Join Gravitee, a Gartner Magic Quadrant Leader in AI Security and API management.
- Benefits: Enjoy competitive pay, stock options, 25 days holiday, and wellness support.
- Other info: Thriving culture of collaboration, growth opportunities, and exciting team events.
- Why this job: Shape the future of AI-driven experiences while making a global impact.
- Qualifications: 3+ years in Strategic Account Management with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence. We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.
The Role
AI is rewriting the rules of business, and Gravitee is at the center of that transformation. As our Account Manager EMEA North you won’t just be supporting a product; you’ll be shaping how the world perceives and adopts the next generation of AI-driven digital experiences.
What You’ll Be Doing
- Own and grow relationships with a portfolio of key existing customers across the EMEA North.
- Manage overall renewal process.
- Act as a strategic advisor and primary point of contact, advocating for your customers internally.
- Collaborate with customers on their broader digital strategy, aligning Gravitee to long-term business goals.
- Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions.
- Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth and engagement.
- Work cross-functionally with Product, Engineering, and Support to resolve issues and deliver strategic outcomes.
- Maintain a deep understanding of Gravitee’s platform and how it solves complex, real-world challenges.
- Identify and mitigate risks to customer adoption, satisfaction, or renewal.
Your impact will be visible, measurable, and global.
Essential Skills
- 3+ years of experience in a Strategic Account Management role.
- Proven track record of managing enterprise relationships with a strategic lens.
- Strong understanding of API management, developer ecosystems, or related technologies (not mandatory but a plus).
- Excellent communication and interpersonal skills, able to influence stakeholders at all levels.
- Comfortable navigating technical conversations, while maintaining a business-value focus.
- Strong analytical mindset: able to interpret complex data and make fast, informed decisions.
- Highly organised, proactive, and driven by outcomes.
Who Thrives Here
Our growth is powered by people who bring passion to their craft, professionalism to their execution, and a commitment to excellence. You’ll thrive here if you:
- Care deeply about high-quality output and brand clarity.
- Are curious, adaptable, and energised by the fast-moving AI landscape.
- Take full ownership of your projects from concept to completion.
- Value a culture of openness, collaboration, and constant evolution.
Bonus Points: Experience in SaaS, AI-enabled systems, or open-source communities is a plus, but a "growth mindset" and curiosity matter most.
Life at Gravitee
At Gravitee, we invest in humans, not just roles. You’ll get:
- Competitive medical coverage
- Pension / 401k program options
- Stock options - you build it, you own it
- 25 days holiday + in-country national holidays
- 3 mental health days + wellness allowance
- Your birthday off 🎉
- Professional development budget to fuel your growth
- Hybrid work culture with hubs across regions
- Quarterly team events + annual offsite at an exciting location
- A meaningful, progressive, global company culture that is as fun as it is hardworking
- Endless growth opportunities
At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.
Account Manager - EMEA North in City of London employer: Gravitee Topco Limited.
Gravitee is an exceptional employer that champions innovation and personal growth within a vibrant hybrid work culture. With competitive benefits including stock options, generous holiday allowances, and a commitment to professional development, employees are empowered to thrive in their roles while contributing to groundbreaking advancements in AI technology. Join a team that values passion, collaboration, and the pursuit of excellence, where your impact is not just recognised but celebrated on a global scale.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - EMEA North in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Account Manager role at Gravitee.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of API management and digital strategies. This will set you apart as someone who can truly add value to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Gravitee or similar companies and express your interest. A well-timed email can make all the difference in getting noticed.
✨Tip Number 4
Prepare for those interviews! Research Gravitee’s platform and think about how you can contribute to their mission. Be ready to discuss how you can help grow customer relationships and drive satisfaction in the role.
We think you need these skills to ace Account Manager - EMEA North in City of London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to work with Gravitee and contribute to our mission of bridging tech and AI security.
Tailor Your Experience:Make sure to highlight your relevant experience in strategic account management. We’re looking for specific examples that demonstrate how you've successfully managed enterprise relationships and driven customer satisfaction in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. Remember, we want to understand how you can add value to our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Gravitee!
How to prepare for a job interview at Gravitee Topco Limited.
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Gravitee’s platform and its role in API management and AI security. Familiarise yourself with their key customers and how they’ve helped them achieve their goals. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Strategic Mindset
As an Account Manager, you'll need to demonstrate your ability to manage enterprise relationships strategically. Prepare examples from your past experience where you've successfully grown customer accounts or navigated complex situations. Highlight your analytical skills and how you've used data to drive decisions.
✨Be Ready for Technical Chats
While you don’t need to be a tech whiz, being comfortable discussing technical aspects of API management is crucial. Brush up on relevant terminology and concepts so you can engage in meaningful conversations with stakeholders. This will help you build credibility and rapport during the interview.
✨Emphasise Your Collaborative Spirit
Gravitee values collaboration across teams, so be prepared to discuss how you've worked cross-functionally in the past. Share specific instances where you’ve partnered with product, engineering, or support teams to resolve issues or deliver value to customers. This will illustrate your ability to thrive in their open and evolving culture.
