At a Glance
- Tasks: Manage key customer relationships and drive their digital strategy with Gravitee's innovative platform.
- Company: Join Gravitee, a Gartner Magic Quadrant Leader in AI Security and API management.
- Benefits: Enjoy competitive pay, stock options, 25 days holiday, and a hybrid work culture.
- Other info: Thriving culture focused on growth, collaboration, and professional development.
- Why this job: Shape the future of AI-driven experiences while making a global impact.
- Qualifications: 3+ years in Strategic Account Management with strong communication skills.
The predicted salary is between 50000 - 70000 € per year.
Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence. We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.
The Role
AI is rewriting the rules of business, and Gravitee is at the center of that transformation. As our Account Manager EMESA North you won’t just be supporting a product; you’ll be shaping how the world perceives and adopts the next generation of AI-driven digital experiences.
What You’ll Be Doing
- Own and grow relationships with a portfolio of key existing customers across the EMEA North.
- Manage overall renewal process.
- Act as a strategic advisor and primary point of contact, advocating for your customers internally.
- Collaborate with customers on their broader digital strategy, aligning Gravitee to long‑term business goals.
- Lead regular customer reviews, roadmap alignment sessions, and value realisation discussions.
- Ensure high levels of customer satisfaction, retention, and expansion by identifying areas for growth and engagement.
- Work cross-functionally with Product, Engineering, and Support to resolve issues and deliver strategic outcomes.
- Maintain a deep understanding of Gravitee’s platform and how it solves complex, real‑world challenges.
- Identify and mitigate risks to customer adoption, satisfaction or renewal.
Your impact will be visible, measurable, and global.
Essential Skills
- 3+ years of experience in a Strategic Account Management role.
- Proven track record of managing enterprise relationships with a strategic lens.
- Strong understanding of API management, developer ecosystems, or related technologies (not mandatory but a plus).
- Excellent communication and interpersonal skills, able to influence stakeholders at all levels.
- Comfortable navigating technical conversations, while maintaining a business‑value focus.
- Strong analytical mindset: able to interpret complex data and make fast, informed decisions.
- Highly organised, proactive, and driven by outcomes.
Who Thrives Here
You’ll thrive here if you:
- Care deeply about high‑quality output and brand clarity.
- Are curious, adaptable, and energised by the fast‑moving AI landscape.
- Take full ownership of your projects from concept to completion.
- Value a culture of openness, collaboration, and constant evolution.
Bonus Points:
Experience in SaaS, AI-enabled systems, or open‑source communities is a plus, but a "growth mindset" and curiosity matter most.
Life at Gravitee
At Gravitee, we invest in humans, not just roles. You’ll get:
- Competitive medical coverage
- Pension / 401k program options
- Stock options - you build it, you own it
- 25 days holiday + in‑country national holidays
- 3 mental health days + wellness allowance
- Your birthday off
- Professional development budget to fuel your growth
- Hybrid work culture with hubs across regions
- Quarterly team events + annual offsite at an exciting location
- A meaningful, progressive, global company culture that is as fun as it is hardworking
- Endless growth opportunities
At Gravitee, we believe diverse perspectives make better products and stronger teams.
Account Manager - EMESA North employer: Gravitee Topco Limited.
Gravitee is an exceptional employer that champions innovation and personal growth within a dynamic, hybrid work culture. With competitive benefits including stock options, generous holiday allowances, and a commitment to professional development, employees are empowered to thrive in their careers while contributing to groundbreaking advancements in AI technology. The collaborative and inclusive environment fosters creativity and encourages individuals to take ownership of their projects, making Gravitee a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - EMESA North
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Gravitee. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Show your passion for AI and tech! When you get the chance to speak with someone from Gravitee, make sure to express your enthusiasm for their mission. Share your thoughts on how AI is transforming industries and how you can contribute to that journey.
✨Tip Number 3
Prepare for those interviews! Research Gravitee’s platform and understand how it fits into the broader digital strategy landscape. Be ready to discuss how your experience aligns with their goals and how you can help grow customer relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Gravitee team. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Account Manager - EMESA North
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you care about the mission of Gravitee and how you can contribute to bridging the gap between traditional tech and AI Security.
Tailor Your Experience:Make sure to highlight your relevant experience in Strategic Account Management. We’re looking for someone who can manage enterprise relationships, so be specific about your past successes and how they relate to the role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. Remember, we want to understand your value quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Gravitee!
How to prepare for a job interview at Gravitee Topco Limited.
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Gravitee’s platform and how it fits into the AI landscape. Familiarise yourself with their key products and recent developments in API management. This will help you speak confidently about how you can contribute to their mission.
✨Showcase Your Strategic Mindset
Prepare examples from your past experience that demonstrate your ability to manage enterprise relationships strategically. Think about times when you’ve successfully aligned customer needs with business goals, and be ready to discuss these during the interview.
✨Communicate Effectively
Since this role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Be prepared to discuss technical topics while keeping the focus on business value. This will show that you can navigate complex conversations with ease.
✨Emphasise Your Growth Mindset
Gravitee values curiosity and adaptability, so highlight your willingness to learn and grow. Share instances where you’ve embraced change or taken ownership of projects, demonstrating that you’re not just looking for a job, but are eager to evolve within the company.
