At a Glance
- Tasks: Onboard enterprise customers and implement API management solutions on the Gravitee platform.
- Company: Join a dynamic tech company at the forefront of AI and digital product development.
- Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge technology.
- Other info: Exciting opportunity for growth in a collaborative and innovative environment.
- Why this job: Be a trusted advisor and make a real impact in customer success and digital transformation.
- Qualifications: Fluent in French or German, strong technical skills in SaaS and cloud environments.
The predicted salary is between 60000 - 80000 £ per year.
Requirements
- Fluent in French or German, as well as English
- Strong technical background within SaaS, cloud, platform, infrastructure, or software environments
- Experience working with APIs, integrations, platform technologies, or modern cloud-native architectures
- Hands-on experience implementing or deploying technical platforms into customer or production environments
- Experience with Docker and/or Kubernetes deployments
- Ability to understand customer architectures and design implementation approaches across cloud or on-prem environments
- Strong troubleshooting and problem-solving skills across integrations, infrastructure, and platform deployments
- Clear communicator who can explain technical concepts in a practical and understandable way
- Comfortable working directly with customers, engineering teams, or internal stakeholders during implementations
- Ability to travel to customers when required (1-2 times a month)
- Desirable: Experience with API Management platforms and exposure to authentication and security concepts such as OAuth2, JWT, SSO, LDAP, or API security
- Desirable: Experience with scripting or development languages such as Java or Python
- Desirable: Experience working in Solutions Engineering, Platform Engineering, Professional Services, Technical Consulting, DevOps, Support Engineering, or implementation-focused TAM environments
- Desirable: Experience working in startup or scale-up environments
What the job involves
AI is reshaping how organizations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. We are currently recruiting for an experienced Technical Account Manager to join our growing business. This is a highly technical, customer-facing role focused on onboarding enterprise customers onto the Gravitee platform and helping them successfully deploy API management solutions into production environments.
You’ll work directly with enterprise customers to understand their existing architecture, map out integration strategies, and design how Gravitee fits into their cloud or on-prem environments. You’ll then take a hands-on role implementing and deploying the platform, helping customers successfully launch into production while acting as a trusted technical advisor throughout the onboarding and implementation lifecycle.
We’re open to candidates from Solutions Engineering, Platform Engineering, Professional Services, DevOps, Support Engineering, or implementation-focused TAM backgrounds. Prior customer-facing experience is helpful, but strong technical implementation skills, communication ability, and curiosity are more important.
Help customers during their onboarding process with activities such as architecture design, product configuration, and use-case implementation. Effectively manage the tracking of top-tier customer projects and resolution and escalation on behalf of product and services teams. Ensure constant communication with customers and emerge as the customer’s trusted technical advisor and partner. Establish business value for customers and help them achieve the targets and ROI from the use of the Gravitee platform. Help existing customers understand the business case and value proposition, while also ensuring post-sales challenges/pitfalls are identified and mitigated into opportunities. Understand, advocate, and document customer’s use case, architecture, and roadmap. Champion and advocate for the customer within Gravitee. Follow up with Engineering and Product Management on customers’ product features and future roadmap needs and address them actively. Support the other Gravitee Teams with demonstrations, content creation, and marketing activities which will contribute to the Gravitee Platform being more widely adopted.
Solutions Architect (EMESA South) in London employer: Gravitee.io
Gravitee is an exceptional employer that fosters a dynamic and innovative work culture, perfect for Solutions Architects looking to make a significant impact in the tech industry. With a strong emphasis on employee growth, we offer extensive training opportunities and encourage collaboration across teams, ensuring that our employees thrive in their roles. Located in a vibrant area, our team enjoys a flexible work environment that promotes work-life balance while engaging directly with enterprise customers to deliver cutting-edge API management solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Architect (EMESA South) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Gravitee.io or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Gravitee.io.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Gravitee.io.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Gravitee.io that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solutions Architect (EMESA South) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Gravitee.io.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Gravitee.io and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Gravitee.io
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Gravitee.io uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
