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- Tasks: Support students and enhance academic operations in a dynamic environment.
- Company: Join a vibrant team dedicated to student success in higher education.
- Benefits: Enjoy a competitive salary, generous leave, and a strong pension scheme.
- Why this job: Perfect for proactive individuals eager to make a difference in academia.
- Qualifications: Experience in support roles, strong communication, and organizational skills required.
- Other info: Hybrid work model with initial on-site training; background check needed.
The predicted salary is between 21300 - 49800 £ per year.
Student & Academic Support Officer | £35,605 | London | Hybrid
We are delighted to announce an exciting opportunity to join our dynamic team as a Student and Academic Support Officer. In this role, you will play a pivotal part in delivering exceptional support services for our diverse student community, ensuring the smooth operation of academic processes, and leading on critical projects to enhance academic operations.
We are currently out to market for a Support Officer to assist with our growing student numbers this year, we find ourselves in the unique position of a growing student body, and we need support from driven, proactive professionals who can assist in providing comprehensive support for students in their academia, support and maintenance.
Role: Student & Academic Support Officer
Contract: Permanent
Location: London, hybrid 3 days on site (First 5 weeks, on site every day).
Salary: £35,605
Benefits: USS pension scheme (19%-21%), 30 days + Uni Closure days + bank holidays, and more.
Key skills required for this role:
- Proven experience in a support or academic administrative role.
- Experience working with data and using reporting methods and tools.
- Strong communication skills, with the ability to manage stakeholders effectively at all levels.
- Excellent attention to detail and professional etiquette.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- A collaborative and proactive approach to problem-solving.
- Ability to use IT Systems and Microsoft packages.
This role provides the right candidate a chance to continue working in the Higher Education sector and allows them to work in a busy proactive environment where you will continue to learn new skills and develop your career. We are looking for somebody who is driven and thrives working in a busy environment.
It is imperative you are proactive in your approach to work and enjoy building relationships with key stakeholders in the university. This role is customer facing, having the right mindset and eagerness to achieve quality customer service is essential.
Shortlisting for this role will close on Tuesday 24th December. Interviews will be conducted on the 7th of January over Teams, if this role is of interest, please apply with an up-to-date CV. Please do not apply if you are not comfortable submitting to a background check, and ensuring you have right to work in the UK.
Student & Academic Support Officer employer: Gravitas Recruitment Group Ltd
Contact Detail:
Gravitas Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student & Academic Support Officer
✨Tip Number 1
Familiarize yourself with the specific needs of the student community at StudySmarter. Research common challenges students face and think about how you can address these in your role as a Student & Academic Support Officer.
✨Tip Number 2
Highlight your experience in academic administration during the interview. Be prepared to discuss specific examples of how you've successfully managed multiple priorities and deadlines in previous roles.
✨Tip Number 3
Demonstrate your strong communication skills by preparing questions for your interviewers. This shows your proactive approach and interest in building relationships with stakeholders.
✨Tip Number 4
Showcase your IT proficiency by discussing any relevant tools or software you've used in past roles. Being able to articulate your experience with data reporting methods will set you apart from other candidates.
We think you need these skills to ace Student & Academic Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in support or academic administrative roles. Emphasize your strong communication skills and ability to manage stakeholders effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and customer service mindset. Mention specific examples of how you've successfully supported students or managed multiple priorities in previous roles.
Highlight Technical Skills: Include any experience you have with data reporting tools and IT systems, as well as proficiency in Microsoft packages. This will demonstrate your capability to handle the technical aspects of the role.
Prepare for the Interview: Research common interview questions for support roles in higher education. Be ready to discuss your problem-solving approach and how you build relationships with stakeholders, as these are key aspects of the job.
How to prepare for a job interview at Gravitas Recruitment Group Ltd
✨Show Your Support Experience
Be prepared to discuss your previous experience in support or academic administrative roles. Highlight specific examples where you successfully assisted students or managed academic processes, as this will demonstrate your capability for the role.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you've managed stakeholders in the past. This will showcase your ability to engage with diverse groups.
✨Demonstrate Attention to Detail
Prepare to provide examples that illustrate your attention to detail. Whether it's through data management or project execution, showing that you can maintain high standards in your work will be crucial.
✨Emphasize Proactivity and Problem-Solving
This role requires a proactive approach to challenges. Think of instances where you identified issues before they escalated and took initiative to resolve them. Sharing these experiences will highlight your suitability for a busy, dynamic environment.
