At a Glance
- Tasks: Gather client requirements and deliver practical software solutions in a fast-paced environment.
- Company: Join a leading SaaS provider in the insurance technology space.
- Benefits: Structured training, clear progression, and real responsibility with client exposure.
- Other info: Great opportunity for career growth in a supportive tech environment.
- Why this job: Make an impact by solving problems and delivering solutions that matter.
- Qualifications: 2+ years in a client-facing Business Analyst or similar role.
The predicted salary is between 45000 - 55000 £ per year.
We are partnering with a SaaS provider in the insurance space who are looking to appoint an experienced Technical Business Analyst to join a growing team delivering software solutions to clients. This role would suit someone with 2+ years’ experience in a client-facing Business Analyst, Technical BA or implementation-focused role, who enjoys gathering requirements, solving problems and turning business needs into practical system solutions.
The successful candidate will work closely with customers to understand their requirements, define solutions and oversee delivery through configuration and implementation. This is a great opportunity for someone who enjoys combining analysis, stakeholder engagement and hands-on solution delivery in a fast-paced environment.
Key responsibilities
- Gather, clarify and document client requirements
- Translate business needs into clear functional solutions and configuration changes
- Support as-is / to-be analysis and process mapping
- Manage implementations through to delivery, ensuring work is completed to specification
- Work closely with internal teams to coordinate delivery and resolve issues
- Build strong relationships with customers and act as a trusted point of contact
- Support problem solving across complex client scenarios
- Escalate issues where required and help drive projects forward
- Contribute to a high-quality customer experience through structured, solution-focused delivery
What we’re looking for
We are interested in candidates with experience in client-facing Business Analysis, software implementation, consulting or solution delivery environments. You will bring:
- 2+ years’ experience in a Technical BA, Business Analyst or similar role
- Experience gathering requirements and translating them into clear solutions
- Strong client-facing or customer-facing communication skills
- A structured and logical approach to problem solving
- Experience managing work through a delivery lifecycle
- The ability to work across multiple stakeholders and priorities
- Strong organisational skills and attention to detail
- A track record of seeing work through to completion
- Experience working with a client facing role (e.g. SaaS, consulting etc)
Experience within insurance would be beneficial, but is not essential.
This is an opportunity to join a well-established technology business with a strong market presence, structured training and clear progression. You will be given real responsibility, exposure to clients and the chance to develop into a more senior or leadership role over time.
Technical Business Analyst (SaaS) - London employer: Gravitas Recruitment Group (Global) Ltd
Join a forward-thinking organisation in Reading that is committed to digital transformation and innovation. As the Head of Cloud Infrastructure, you will benefit from a hybrid working model, a culture that values meaningful change, and ample opportunities for professional growth within a supportive team environment. With a focus on modernisation and a strong commitment to employee development, this role offers a unique chance to shape the future of cloud infrastructure while enjoying the stability of a well-established company.
Contact Details:
Gravitas Recruitment Group (Global) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst (SaaS) - London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Gravitas Recruitment Group (Global) Ltd or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Gravitas Recruitment Group (Global) Ltd.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Gravitas Recruitment Group (Global) Ltd.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Gravitas Recruitment Group (Global) Ltd that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Technical Business Analyst (SaaS) - London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Gravitas Recruitment Group (Global) Ltd.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Gravitas Recruitment Group (Global) Ltd and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Gravitas Recruitment Group (Global) Ltd
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Gravitas Recruitment Group (Global) Ltd uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
