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- Tasks: Lead engaging training sessions and support users in a major student systems rollout.
- Company: Join a forward-thinking university undergoing a massive digital transformation.
- Benefits: Enjoy 30 days annual leave, hybrid working, and a generous pension scheme.
- Why this job: Make a real impact on education while enjoying autonomy and flexibility in your role.
- Qualifications: Experience in systems training and support, ideally in education or public sector.
- Other info: Fixed-term contract until October 2026 with potential for extension.
The predicted salary is between 36000 - 42227 £ per year.
Systems Trainer – Student Systems Implementation
Fixed-Term until October 2026 | £36k - £42k | Hybrid – London 1-2 days a week
Are you experienced in delivering high-quality systems training and end-user support within large, complex environments? Are you excited by the idea of playing a key role in the successful rollout of a major student systems implementation?
This is a highly collaborative role where you’ll play a key part in embedding new digital capabilities across the student lifecycle.
What You'll Be Doing
- Working closely with SMEs in designing and delivering engaging training sessions and materials for new student systems as per releases (Release one is Admissions)
- Providing first-line support and expert advice to system users across multiple departments
- Advising on best practice use of the system to improve user efficiency and data quality
- Supporting the transition from legacy systems and helping embed the new solution
- Leading your own workstreams and contributing to a positive change culture
- Collaborating across business areas to identify user needs and training gaps
What We’re Looking For
- Proven experience in systems training design and delivery
- Strong ability to communicate with both technical and non-technical stakeholders
- Experience providing 1st-line systems support, ideally in education or public sector
- Project experience involving system transitions and user onboarding
Desirable Skills
- Higher Education experience
- Experience working on Implementation of SITS or knowledge of SITS as student system
- Experience working as a Trainer on a major transformation project
The new system will provide capabilities in all areas of Student management from Admissions, Records, Progression, Awards and Graduation as well as further capabilities in Finance, Course & Curriculum Management and Reporting.
Why Join?
- Impact: Be at the heart of a critical digital transformation
- Autonomy: Own your workstreams and influence how systems are adopted
- Flexibility: Hybrid working 1-2 days a week – this won’t be weekly and is negotiable
- Benefits: October 2026- FTC with potential for an extension, university pension (15.5%) & generous leave package (30 days + Bank Holidays and Closure days over Christmas)
If you're a natural communicator with a knack for training and transformation, this is a great opportunity to leave your mark on a major education project.
Target Start Date: End of July latest
Apply now or contact Yaf Okubet at Gravitas for an informal chat on +44 (0) 161 5498006 or via email at y.okubet@gravitasgroup.com.
Systems Trainer employer: Gravitas Recruitment Group (Global) Ltd
Contact Detail:
Gravitas Recruitment Group (Global) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Trainer
✨Tip Number 1
Familiarise yourself with the specific student systems mentioned in the job description, particularly SITS. Understanding how these systems work will give you an edge during interviews and help you speak confidently about your relevant experience.
✨Tip Number 2
Network with professionals in the education sector, especially those involved in system implementations. Engaging with them can provide insights into the challenges they face and how you can position yourself as a solution during your application process.
✨Tip Number 3
Prepare to discuss your experience in delivering training sessions. Think of specific examples where you've successfully trained users on new systems, as this will demonstrate your capability to fulfil the role's requirements effectively.
✨Tip Number 4
Showcase your collaborative skills by preparing examples of how you've worked with different departments or stakeholders in previous roles. This will highlight your ability to contribute positively to the change culture mentioned in the job description.
We think you need these skills to ace Systems Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in systems training and support. Focus on your ability to communicate with both technical and non-technical stakeholders, as this is crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the impact of digital transformation in education. Mention specific experiences that demonstrate your skills in training design and delivery.
Showcase Relevant Experience: When detailing your work history, emphasise any project experience involving system transitions or user onboarding, particularly in educational settings. This will align well with what the university is looking for.
Highlight Collaboration Skills: Since the role involves working closely with SMEs and across various departments, make sure to mention any past experiences where you successfully collaborated with different teams to achieve common goals.
How to prepare for a job interview at Gravitas Recruitment Group (Global) Ltd
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in systems training design and delivery. Highlight specific examples where you successfully trained users on new systems, especially in complex environments like education or public sector.
✨Communicate Effectively
Since the role requires interaction with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. This will demonstrate your ability to bridge the gap between different audiences.
✨Demonstrate Your Problem-Solving Skills
Expect questions about how you've handled challenges in previous roles, particularly regarding user support and system transitions. Share specific instances where you identified training gaps and implemented solutions.
✨Research the University’s Transformation Project
Familiarise yourself with the university's current transformation initiatives and the new student systems being implemented. Showing that you understand their goals and challenges will set you apart as a candidate who is genuinely interested in the role.
