At a Glance
- Tasks: Manage the Section 20 consultation process and ensure compliance with service charge administration.
- Company: Join a leading UK Housing Association committed to community impact.
- Benefits: Flexible working, excellent pension plan, and generous annual leave.
- Other info: Collaborative team culture with opportunities for career growth.
- Why this job: Make a difference in housing while developing your skills in a supportive environment.
- Qualifications: Experience in Leasehold/Service Charge and strong attention to detail.
The predicted salary is between 36000 - 60000 £ per year.
Gravitas Group are partnered with a leading UK Housing Association. They’re looking to grow their Service Charge team and hire a Leasehold Officer. As a Leasehold Officer, you’ll take ownership of the entire Section 20 consultation process, from issuing notices and logging follow-ups to responding to observations within legislative timeframes. You’ll assist in all consultations and ensure all documentation is accurate and compliant.
RESPONSIBILITIES
- Assist in the Section 20 consultation processes compliance, and service charge administration.
- A detail-oriented professional who thrives in a fast-paced environment.
- Strong stakeholder engagement skills and a commitment to accuracy.
- Issuing invoices for works carried out under Section 20 within the required 18-month timeframe.
- Build and maintain effective working relationships with the wider Service Charge team.
- Check compliance with legal agreements, leases, and management agreements.
- Challenge unreasonable charges and ensure that services being charged for are provided.
- Work closely with internal stakeholders such as Neighbourhoods, Finance, and Legal teams to support service charge activities.
DESIRED EXPERIENCE
- Experience in working in a Leasehold / Service Charge environment.
- A detail-oriented professional who thrives in a fast-paced environment.
- Strong stakeholder engagement skills and a commitment to accuracy.
- Excel skills, V-look up & Pivot tables.
- MS Word, Mail Merge.
- Dynamics 365.
Flexible working 3 - 4 days’ work from home. Excellent pension plan (up to 6% double contribution). 28 days Annual Leave rising to 31 days with length of service + Bank Holidays.
Service Charge Officer employer: Gravitas Recruitment Group (Global) Ltd
Join a forward-thinking organisation in Reading that is committed to digital transformation and innovation. As the Head of Cloud Infrastructure, you will benefit from a hybrid working model, a culture that values meaningful change, and ample opportunities for professional growth within a supportive team environment. With a focus on modernisation and a strong commitment to employee development, this role offers a unique chance to shape the future of cloud infrastructure while enjoying the stability of a well-established company.
Contact Details:
Gravitas Recruitment Group (Global) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Officer
✨Tip Number 1
Get to know the company inside out! Research the Housing Association and understand their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to service charge processes and stakeholder engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and mentioning something specific from your conversation can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Charge Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Leasehold Officer role. Highlight your experience in service charge administration and any relevant skills, like stakeholder engagement. We want to see how you fit into our fast-paced environment!
Showcase Your Attention to Detail:Since this role requires a detail-oriented professional, be sure to showcase examples where you've demonstrated accuracy in your previous work. Whether it’s compliance checks or managing documentation, let us know how you’ve nailed it!
Engage with Us:In your cover letter, engage with us by mentioning why you’re excited about the opportunity at our Housing Association. Share your passion for service charge processes and how you can contribute to our team’s success.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Gravitas Recruitment Group (Global) Ltd
✨Know Your Legislation
Familiarise yourself with the Section 20 consultation process and relevant housing legislation. Being able to discuss specific legal requirements and how they apply to service charge administration will show that you’re not just knowledgeable but also detail-oriented, which is crucial for this role.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Whether it’s resolving disputes or collaborating with teams, demonstrating your strong communication skills will highlight your ability to build effective working relationships, a key aspect of the Leasehold Officer position.
✨Be Ready with Excel Examples
Since the job requires Excel skills, brush up on your V-lookups and Pivot tables. Bring along examples of how you've used these tools in past roles to manage data or streamline processes. This will not only impress your interviewers but also prove your commitment to accuracy and efficiency.
✨Challenge the Norm
Think about instances where you’ve had to challenge unreasonable charges or ensure compliance with agreements. Prepare to discuss these experiences during your interview, as they will demonstrate your proactive approach and dedication to fairness in service charge administration.
