At a Glance
- Tasks: Manage the Section 20 consultation process and ensure compliance with service charge administration.
- Company: Join a leading UK Housing Association committed to community and service excellence.
- Benefits: Flexible working, excellent pension plan, and generous annual leave.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Make a difference in housing while developing your skills in a supportive environment.
- Qualifications: Experience in Leasehold/Service Charge environments and strong attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Gravitas Group are partnered with a leading UK Housing Association. They’re looking to grow their Service Charge team and hire a Leasehold Officer. As a Leasehold Officer, you’ll take ownership of the entire Section 20 consultation process, from issuing notices and logging follow-ups to responding to observations within legislative timeframes. You’ll assist in all consultations and ensure all documentation is accurate and compliant.
RESPONSIBILITIES
- Assist in the Section 20 consultation processes compliance, and service charge administration
- A detail-oriented professional who thrives in a fast-paced environment
- Strong stakeholder engagement skills and a commitment to accuracy
- Issuing invoices for works carried out under Section 20 within the required 18-month timeframe
- Build and maintain effective working relationships with the wider Service Charge team
- Check compliance with legal agreements, leases, and management agreements
- Challenge unreasonable charges and ensure that services being charged for are provided
- Work closely with internal stakeholders such as Neighbourhoods, Finance, and Legal teams to support service charge activities
DESIRED EXPERIENCE
- Experience in working in a Leasehold / Service Charge environment
- A detail-oriented professional who thrives in a fast-paced environment
- Strong stakeholder engagement skills and a commitment to accuracy
- Excel skills, V-look up & Pivot tables
- MS Word, Mail Merge
- Dynamics 365
Flexible working 3 - 4 days’ work from home. Excellent pension plan (up to 6% double contribution). 28 days Annual Leave rising to 31 days with length of service.
Service Charge Officer in London employer: Gravitas Recruitment Group (Global) Ltd
Join a forward-thinking organisation in Reading that is committed to digital transformation and innovation. As the Head of Cloud Infrastructure, you will benefit from a hybrid working model, a culture that values meaningful change, and ample opportunities for professional growth within a supportive team environment. With a focus on modernisation and a strong commitment to employee development, this role offers a unique chance to shape the future of cloud infrastructure while enjoying the stability of a well-established company.
Contact Details:
Gravitas Recruitment Group (Global) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those working in service charge roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Section 20 processes and compliance. We recommend practising common interview questions related to stakeholder engagement and service charge administration.
✨Tip Number 3
Showcase your Excel skills! If you’ve got experience with V-lookups and Pivot tables, make sure to highlight that in conversations. It’s a great way to demonstrate your detail-oriented nature.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Charge Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Leasehold Officer role. Highlight your experience in service charge administration and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Detail Orientation:Since this role requires a detail-oriented professional, don’t shy away from showcasing your attention to detail. Use examples from your past work where you’ve ensured compliance and accuracy in documentation.
Engage Stakeholders:Strong stakeholder engagement skills are key for this position. In your application, mention specific instances where you've successfully built relationships with internal teams or external partners. We love to see collaboration in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Gravitas Recruitment Group (Global) Ltd
✨Know Your Legislation
Familiarise yourself with the Section 20 consultation process and relevant housing legislation. This will not only show your commitment to compliance but also demonstrate your understanding of the role's responsibilities.
✨Showcase Your Detail Orientation
Prepare examples from your past experience where your attention to detail made a difference. Whether it’s ensuring accurate documentation or managing timelines, be ready to discuss how you thrive in a fast-paced environment.
✨Engage Stakeholders Effectively
Think about how you've built relationships with stakeholders in previous roles. Be prepared to share specific instances where your engagement skills led to successful outcomes, especially in a service charge context.
✨Excel Skills Are Key
Brush up on your Excel skills, particularly V-lookups and Pivot tables. You might be asked to demonstrate your proficiency, so having a few examples of how you've used these tools in your work can really set you apart.
