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- Tasks: Support end-user tech, troubleshoot issues, and collaborate with IT teams.
- Company: Leading recruitment agency focused on enhancing tech experiences.
- Benefits: Hybrid work model, growth opportunities in low-carbon energy sector.
- Why this job: Make a difference in tech support while contributing to a sustainable future.
- Qualifications: Strong communication skills and a customer-focused mindset.
- Other info: Dynamic environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency is looking for an Application Support Analyst to enhance the end-user technology experience across their UK offices. This role is hybrid, requiring onsite work three days a week in Leeds.
The ideal candidate will provide day-to-day support for desktops, laptops, and mobile devices, troubleshoot technical issues, and ensure effective collaboration with various IT teams. Strong communication skills and a customer-focused approach are essential in this dynamic environment.
The position offers opportunities for growth in the low-carbon energy sector.
Hybrid IT Support Analyst – End-User & Workspace Tech in Leeds employer: Gravitas Recruitment Group (Global) Ltd
Contact Detail:
Gravitas Recruitment Group (Global) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Analyst – End-User & Workspace Tech in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees in the company or industry on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support. We should also think about specific examples from our past experiences that showcase our problem-solving skills and customer focus.
✨Tip Number 3
Show off your tech skills! If you have any relevant certifications or projects, make sure to mention them during interviews. It’s a great way to demonstrate our expertise and passion for the role.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in the interviewer’s mind and shows our enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Hybrid IT Support Analyst – End-User & Workspace Tech in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with end-user technology and support. We want to see how you've tackled technical issues in the past, so don’t hold back on those examples!
Showcase Your Communication Skills: Since strong communication is key for this role, let us know how you've effectively collaborated with teams or helped customers in previous positions. A little storytelling goes a long way!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in the low-carbon energy sector!
How to prepare for a job interview at Gravitas Recruitment Group (Global) Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of desktops, laptops, and mobile devices. Be ready to discuss common technical issues and how you would troubleshoot them. This will show that you're not just familiar with the tech but can also handle real-world problems.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical user with an issue, so think about examples from your past experiences.
✨Demonstrate Your Customer-Focused Approach
Prepare to share examples of how you've gone above and beyond for users in previous roles. Highlight any instances where you turned a negative experience into a positive one, as this will showcase your commitment to customer satisfaction.
✨Research the Company and Sector
Familiarise yourself with the company’s mission and values, especially their focus on the low-carbon energy sector. Being able to connect your skills and experiences to their goals will make you stand out as a candidate who truly understands their vision.
