At a Glance
- Tasks: Lead a team to manage infrastructure operations and ensure service reliability.
- Company: Join a dynamic team in South Yorkshire with a focus on innovation.
- Benefits: Hybrid work model, competitive pay, and opportunities for professional growth.
- Other info: Exciting opportunity to work in a supportive environment with career advancement potential.
- Why this job: Make a real impact by overseeing critical infrastructure in a hands-on role.
- Qualifications: Experience in IT operations, strong troubleshooting skills, and Microsoft certifications.
The predicted salary is between 45000 - 55000 £ per year.
Location
South Yorkshire, United Kingdom (Hybrid – 2/3 days in office)
Contract
3 months
Start
- ASAP
- Overview
We're seeking an experienced Infrastructure Manager to oversee day-to-day infrastructure operations and act as the senior technical escalation point, helping maintain secure, resilient and reliable services across a Microsoft cloud and on-premise estate.
This is a hands‑on operational role with responsibility for coordinating engineers, suppliers and incidents while supporting the Head of Operations.
Key Responsibilities
- Lead and manage a team of four Technical Engineers.
- Own day‑to‑day infrastructure operations and service availability.
- Act as the senior technical escalation point for complex issues.
- Coordinate major incidents and problem management.
- Oversee operational change, patching and vulnerability remediation.
- Manage backup, recovery and service continuity activities.
- Coordinate third‑party suppliers including managed services and SOC providers.
- Support the transition of new services into live operation.
- Provide clear operational updates and risk advice to senior management.
- Technical Environment
Experience with most of the following is expected
- Windows Server, Hyper‑V
- End‑user computing
- Microsoft Teams telephony
- Several years leading infrastructure or IT operations teams.
- Strong hands‑on Microsoft infrastructure experience across cloud and on‑premise environments.
- Experience managing major incidents and technical escalations.
- Good understanding of ITIL service management.
- Experience managing suppliers and outsourced support partners.
- Strong troubleshooting and decision‑making skills.
- Excellent communication with both technical and non‑technical stakeholders.
- Microsoft certifications.
- Experience within local government or the public sector.
- Experience with Cyber Essentials or ISO 27001.
- Power Shell or scripting knowledge.
If it sounds like this role could be a good fit, please apply below or via our website at https://www. gravitasgroup. co. uk/
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Infrastructure Manager employer: Gravitas Recruitment Group (Global) Ltd
Join a forward-thinking organisation in Reading that is committed to digital transformation and innovation. As the Head of Cloud Infrastructure, you will benefit from a hybrid working model, a culture that values meaningful change, and ample opportunities for professional growth within a supportive team environment. With a focus on modernisation and a strong commitment to employee development, this role offers a unique chance to shape the future of cloud infrastructure while enjoying the stability of a well-established company.
Contact Details:
Gravitas Recruitment Group (Global) Ltd Recruitment Team
