At a Glance
- Tasks: Manage customer enquiries and projects, turning leads into successful orders.
- Company: Join a family-run business focused on sustainable construction solutions.
- Benefits: Earn uncapped commission, enjoy a supportive team, and work in a historic office.
- Why this job: Make a real impact in the construction industry while growing your career.
- Qualifications: Experience in account management or customer service is a plus.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Gravitas International Ltd is a family run business based in Greater Manchester, manufacturing and distributing environmentally responsible construction solutions. We are proud to work with clients such as National Highways, the Environment Agency, SEPA, Network Rail and councils nationwide, helping to deliver sustainable infrastructure across the UK.
You will be joining a supportive, hardworking team based in a Grade II listed, open plan office in central Altrincham. We are looking for someone who values teamwork, communicates clearly, and is keen to grow within the business.
As an Account Manager at Gravitas International, you will manage customer enquiries and live projects from initial contact through to instruction for engineered design or receipt of a materials purchase order. This is a sales focused role within a consultative, project led environment. There are no cold calls, but you will be expected to qualify opportunities, manage follow ups, and convert enquiries into instructed projects through clear communication and relationship building.
The role offers performance related commission based on successful conversion of enquiries into instructed projects or orders. Monthly commission typically averages £300-£400 and is uncapped.
Key Responsibilities- Managing inbound enquiries and existing customer accounts
- Qualifying project requirements and gathering relevant technical information
- Coordinating projects from enquiry through to design instruction
- Liaising with internal technical and commercial teams to progress enquiries
- Maintaining accurate and up to date records within the CRM system
- Providing a high standard of customer service and supporting repeat business
- Previous experience in account management or customer facing roles
- Strong written and verbal communication skills
- Excellent organisational and time management skills
- Ability to work independently and as part of a team
- Experience within the construction sector is beneficial but not essential
- Background in telesales or inbound sales is desirable
Sales Account Manager B2B - Inbound Sales & Customer Growth in Altrincham employer: Gravitas International
Contact Detail:
Gravitas International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Manager B2B - Inbound Sales & Customer Growth in Altrincham
✨Tip Number 1
Get to know the company inside out! Research Gravitas International and their projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about clear communication and relationship building, try role-playing with a friend or family member to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Account Manager B2B - Inbound Sales & Customer Growth in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous account management or customer-facing roles, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Gravitas International and how your background aligns with their values and mission. Keep it concise but impactful!
Showcase Your Organisational Skills: Since the role involves managing multiple enquiries and projects, make sure to mention any tools or methods you use to stay organised. This will show us that you can handle the demands of the position effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gravitas International
✨Know Your Stuff
Before the interview, make sure you understand Gravitas International's mission and values. Familiarise yourself with their environmentally responsible construction solutions and the clients they work with. This will show that you're genuinely interested in the company and can relate your experience to their needs.
✨Showcase Your Communication Skills
As an Account Manager, clear communication is key. Prepare examples of how you've successfully managed customer relationships or resolved issues in the past. Practise articulating these experiences so you can convey your ability to build rapport and maintain strong client connections.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple enquiries and projects, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and deadlines. This will highlight your ability to handle the demands of the position effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics at Gravitas International. Inquire about their approach to customer growth and how success is measured. This not only shows your interest but also helps you determine if the company culture aligns with your values.
