At a Glance
- Tasks: Support the handling of Financial Lines claims and manage documentation accurately.
- Company: Join a high-performing team in a leading financial services firm.
- Benefits: Structured learning, on-the-job development, and exposure to complex claims.
- Other info: Great opportunity for career growth in the dynamic insurance sector.
- Why this job: Kick-start your career in a supportive environment with experienced professionals.
- Qualifications: Customer-focused, detail-oriented, and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
Our client is hiring an Assistant Claims Handler to kick-start a long-term career in Financial Lines Claims. Working within a high-performing Financial Lines Core Claims team, you’ll collaborate with experienced professionals in a supportive environment while building technical expertise across key product areas. This role is ideal if you’re curious, detail-oriented, and motivated to develop your skills early—starting with structured learning, on-the-job development, and exposure to complex, high-profile claims from day one.
Role Overview
As an Assistant Claims Handler, you’ll support the handling of Financial Lines claims under supervision, helping ensure files are managed accurately and promptly while maintaining professional communication with brokers, clients, insurers, and internal stakeholders.
Key Skills & Experience
- Customer-focused mentality
- Enthusiasm and willingness to learn
- Team player and self-motivated approach
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
- Good attention to detail and organisation
- Ability to manage multiple tasks and prioritise effectively
- Strong interpersonal skills and a collaborative approach
Key Responsibilities
- Assist in the handling of Financial Lines claims under supervision, including Professional Indemnity, Directors & Officers (D&O), and related products
- Review claim documentation, policy wordings, and related materials
- Communicate professionally with brokers, clients, insurers, and external partners/stakeholders
- Ensure claims are handled in line with approved authority level, internal procedures, and regulatory requirements
- Proactively manage claim files, ensuring documentation is correctly filed and claims are regularly updated, diarised, and managed proactively
- Support the prompt, fair, and integrity-led handling of claims in accordance with our client’s claims management guidelines
- Maintain a portfolio of Financial Lines TPA/DCA loss breakdowns and payments
- Maintain high standards of communication with claims management and underwriting, helping share information on significant claims and claims trends
- Liaise with other departments as appropriate, including Underwriting, Finance, Actuaries, and Reinsurance
- Attend market claim meetings as required
Requirements
- The ability to demonstrate a customer-focused approach
- Strong written and verbal communication skills
- Excellent attention to detail and organisational ability
- Right to work in the UK (required)
- On-site working is required
Nice to Have (Optional)
- Professional qualification (CII, Dip CII)
- Prior exposure to an insurance, legal, or financial services environment
- Interest in Financial Lines products and the London insurance market
- Understanding of ECF and Docosoft system
- 365 Copilot experience
If you’re interested in building your career in Financial Lines Claims, apply now to join our client as an Assistant Claims Handler.
Assistant Claims Handler in London employer: Gravitas Group
Our client offers an exceptional opportunity for aspiring professionals in the Financial Lines Claims sector, fostering a collaborative and supportive work culture that prioritises employee growth and development. With structured learning pathways and hands-on experience from day one, you will be equipped to handle complex claims while enjoying the benefits of working in a dynamic London environment, known for its vibrant insurance market and professional networking opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Claims Handler in London
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like Gravitas Group.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to Gravitas Group's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace Assistant Claims Handler in London
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at Gravitas Group
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
