At a Glance
- Tasks: Manage and oversee claims, negotiate settlements, and support strategic projects.
- Company: Dynamic organisation in the insurance sector with a collaborative culture.
- Benefits: Competitive salary, professional growth, and supportive team environment.
- Other info: Flexible work environment with opportunities for career advancement.
- Why this job: Develop your claims handling skills while making a real impact in the insurance industry.
- Qualifications: Experience in claims handling and strong negotiation skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is a dynamic organization specializing in claims management within the insurance sector. The company fosters a collaborative environment that values expertise, innovation, and professional growth. This role offers an excellent opportunity for a dedicated individual to develop their claims handling skills within a supportive team.
The position involves providing technical oversight and managing claims across Professional Indemnity, Financial Lines, EL, and Lloyd’s claims in accordance with company guidelines. You will work closely with third-party administrators (TPAs), handle claims above delegated authority levels, and contribute to strategic initiatives aimed at claims savings. The role is vital in ensuring the portfolio is managed efficiently and effectively, supporting the company’s commitment to high standards and client satisfaction.
Role Overview
This position is a key part of the claims team, responsible for proactively managing and overseeing claims, negotiating settlements, and supporting strategic projects to optimize claims handling processes. The role involves working closely with internal and external stakeholders to ensure claims are managed effectively, risks are assessed accurately, and opportunities for claims savings are identified and executed.
Key Skills & Experience
- Good level of claims handling technical experience and knowledge
- Understanding of PI / FI / D&O / EL / Lloyd’s claims
- Knowledge of key terms and conditions in contracts/policies and legal positions in relevant jurisdictions
- Good negotiation skills, including experience in formal mediations and successful settlements
- Strong problem-solving skills with the ability to think critically and adapt
- Excellent IT skills, especially in Excel, with confidence working with claims systems and data
- Effective verbal and written communication skills
- Ability to develop good working relationships with internal and external stakeholders
- Ability to manage own workload effectively, prioritizing tasks when necessary
- Flexibility, adaptability, and a willingness to embrace change
Key Responsibilities
- Proactively handle allocated claims to a high standard, including assessing losses and reserves and negotiating with counterparties for timely settlements
- Handle claims under the supervision of the Claims Manager
- Support the Claims Manager with ad-hoc departmental projects
- Identify and report new trends or changes in claims behaviour within the portfolio
- Assist in managing complaint cases within regulatory guidelines
- Work with TPAs to provide assistance with referrals and cases over delegated authority limits
- Effectively manage external service providers to ensure they act in the company’s best interests
- Identify and deliver opportunities for claims savings on individual claims and strategically
- Identify and negotiate deals for claims mitigation strategies like commutation and buyback opportunities
This is a full-time, permanent position offering a competitive annual salary. Candidates with relevant claims handling experience and a proactive approach are encouraged to apply.
Junior Claims Handler: PI, FI & Lloyd’s Growth employer: Gravitas Group
Our client is an exceptional employer that prioritises professional development and a collaborative work culture, making it an ideal place for aspiring claims handlers. With a focus on innovation and employee growth, the company offers comprehensive training and support, ensuring that team members can thrive in their roles while contributing to strategic initiatives that enhance client satisfaction. Located in a vibrant area, employees benefit from a dynamic environment that encourages creativity and teamwork, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Claims Handler: PI, FI & Lloyd’s Growth
✨Tip Number 1
Network like a pro! Reach out to people in the insurance sector, especially those who work in claims management. Attend industry events or join online forums to connect with potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of PI, FI, and Lloyd’s claims. Be ready to discuss your experience and how it relates to the role. Practise common interview questions and think about how you can showcase your negotiation skills.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email to express your continued interest can set you apart from other candidates and show your enthusiasm for the role.
✨Tip Number 4
Use our website to find the latest job openings and apply directly. We’ve got a range of opportunities that could be perfect for you, so don’t miss out on the chance to land your dream job in claims handling!
We think you need these skills to ace Junior Claims Handler: PI, FI & Lloyd’s Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Junior Claims Handler role. Highlight your claims handling experience and any relevant skills, like negotiation and problem-solving. We want to see how you fit into our dynamic team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims management and how your background aligns with our values at StudySmarter. Keep it concise but impactful!
Showcase Your Skills:Don’t forget to showcase your IT skills, especially in Excel, as well as your understanding of PI, FI, and Lloyd’s claims. We love seeing candidates who can demonstrate their technical expertise clearly.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Gravitas Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity, Financial Lines, and Lloyd’s claims. Familiarise yourself with key terms and conditions in contracts and policies, as well as the legal positions relevant to these areas. This will show that you're not just interested in the role but also have a solid understanding of the industry.
✨Show Off Your Negotiation Skills
Since negotiation is a big part of this role, prepare examples from your past experiences where you've successfully negotiated settlements or handled mediations. Be ready to discuss your approach and the outcomes, as this will demonstrate your capability to manage claims effectively.
✨Demonstrate Problem-Solving Prowess
Think of specific instances where you've had to think critically and adapt to challenges. Whether it was managing a complex claim or identifying trends in claims behaviour, be prepared to share these stories. This will highlight your ability to handle the dynamic nature of claims management.
✨Build Rapport with Stakeholders
Since the role involves working closely with internal and external stakeholders, practice how you would establish good working relationships. Prepare to discuss how you’ve successfully collaborated with others in the past, and be ready to showcase your effective communication skills during the interview.
