At a Glance
- Tasks: Manage and oversee claims, negotiate settlements, and support strategic projects.
- Company: Dynamic organisation in the insurance sector with a collaborative culture.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Flexible environment with excellent career advancement opportunities.
- Why this job: Join a supportive team and develop your claims handling skills.
- Qualifications: Experience in claims handling and strong negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is a dynamic organization specializing in claims management within the insurance sector. The company fosters a collaborative environment that values expertise, innovation, and professional growth. This role offers an excellent opportunity for a dedicated individual to develop their claims handling skills within a supportive team.
The position involves providing technical oversight and managing claims across Professional Indemnity, Financial Lines, EL, and Lloyd’s claims in accordance with company guidelines. You will work closely with third-party administrators (TPAs), handle claims above delegated authority levels, and contribute to strategic initiatives aimed at claims savings. The role is vital in ensuring the portfolio is managed efficiently and effectively, supporting the company’s commitment to high standards and client satisfaction.
Role Overview
This position is a key part of the claims team, responsible for proactively managing and overseeing claims, negotiating settlements, and supporting strategic projects to optimize claims handling processes. The role involves working closely with internal and external stakeholders to ensure claims are managed effectively, risks are assessed accurately, and opportunities for claims savings are identified and executed.
Key Skills & Experience
- Good level of claims handling technical experience and knowledge
- Understanding of PI / FI / D&O / EL / Lloyd’s claims
- Knowledge of key terms and conditions in contracts/policies and legal positions in relevant jurisdictions
- Good negotiation skills, including experience in formal mediations and successful settlements
- Strong problem-solving skills with the ability to think critically and adapt
- Excellent IT skills, especially in Excel, with confidence working with claims systems and data
- Effective verbal and written communication skills
- Ability to develop good working relationships with internal and external stakeholders
- Ability to manage own workload effectively, prioritizing tasks when necessary
- Flexibility, adaptability, and a willingness to embrace change
Key Responsibilities
- Proactively handle allocated claims to a high standard, including assessing losses and reserves and negotiating with counterparties for timely settlements
- Handle claims under the supervision of the Claims Manager
- Support the Claims Manager with ad-hoc departmental projects
- Identify and report new trends or changes in claims behaviour within the portfolio
- Assist in managing complaint cases within regulatory guidelines
- Work with TPAs to provide assistance with referrals and cases over delegated authority limits
- Effectively manage external service providers to ensure they act in the company’s best interests
- Identify and deliver opportunities for claims savings on individual claims and strategically
- Identify and negotiate deals for claims mitigation strategies like commutation and buyback opportunities
This is a full-time, permanent position offering a competitive annual salary. Candidates with relevant claims handling experience and a proactive approach are encouraged to apply.
Junior Claims Handler FL employer: Gravitas Group
Our client is an exceptional employer that prioritises professional development and a collaborative work culture, making it an ideal place for aspiring claims handlers. With a focus on innovation and high standards, employees are supported in their growth through hands-on experience and strategic projects, all while enjoying a competitive salary and the opportunity to make a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Claims Handler FL
✨Tip Number 1
Network like a pro! Reach out to people in the insurance sector, especially those who work in claims management. Attend industry events or join online forums to connect with potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your claims handling knowledge. Be ready to discuss specific cases you've worked on and how you negotiated settlements. Show them you know your stuff and can handle the pressure!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at dynamic organisations like ours that value innovation and professional growth. Tailor your approach to fit their culture!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Junior Claims Handler FL
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your claims handling experience and any relevant knowledge of PI, FI, D&O, EL, and Lloyd’s claims. We want to see how you fit into our dynamic team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims management and how your background aligns with our values of expertise and innovation. Let us know what makes you the perfect fit for this role.
Show Off Your Negotiation Skills:Since negotiation is key in this role, share specific examples of successful settlements or mediations you've handled. We love seeing how you’ve tackled challenges and achieved results in your previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our supportive team!
How to prepare for a job interview at Gravitas Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity, Financial Lines, and other relevant claims. Familiarise yourself with key terms and conditions in contracts and policies, as well as the legal positions in the jurisdictions you'll be dealing with. This will show that you're not just interested in the role but also understand the intricacies involved.
✨Show Off Your Negotiation Skills
Since negotiation is a big part of this role, prepare examples from your past experiences where you've successfully negotiated settlements or handled mediations. Be ready to discuss your approach and how you adapt to different situations. This will demonstrate your capability to manage claims effectively.
✨Demonstrate Problem-Solving Prowess
Think of specific instances where you've had to solve complex problems or adapt to unexpected changes. Highlight your critical thinking skills and how you can apply them to assess risks and identify opportunities for claims savings. This will resonate well with the company's focus on efficiency and effectiveness.
✨Build Rapport with Stakeholders
Prepare to discuss how you've developed good working relationships with internal and external stakeholders in previous roles. Share strategies you've used to communicate effectively and manage workloads. This will showcase your ability to thrive in a collaborative environment, which is key for this position.
