P&I / FDD Claims Handler
Location:London, Hybrid working
Type:Permanent
About the business
A well-established internationalP&I insuranceorganisation with a global footprint (c.250 employees) and offices across Europe, the Americas and Asia. From our London hub, supporingt a diverse membership base and work closely with brokers, correspondents and legal partners worldwide.
The opportunity
An exciting role within their European Syndicate Claims team, providingP&I and FDD (Freight, Demurrage & Defence)claims handling and advisory support to Members across multiple European jurisdictions (including Switzerland, Scandinavia, the UK, the Netherlands, Germany, Croatia and Türkiye, among others).
You’ll take ownership of a varied caseload, support senior stakeholders, and play an active part in strengthening Member relationships and contributing to continuous improvement across claims processes and knowledge-sharing.
Key responsibilities
- Manage assignedP&I and FDD claimsin line with internal procedures, providing pragmatic advice and support to Members.
- Build and promote strong relationships with Members and represent the organisation at asenior levelwhere required.
- Assist withlarger/complex claimswhen requested by the Syndicate Manager/Claims Director and appropriate for the level.
- Maintain accurate and timelyelectronic file management, ensuring all correspondence is correctly saved and updated.
- Contribute to the ongoing development ofclaims procedures and systems.
- Draft articles and insights for internal/external publications.
- Participate in meetings/engagements withbrokers and service providers(including correspondents and lawyers).
- Identify opportunities to add value to the Club/Member relationship and supportloss preventionactivity where relevant.
- Support syndicate underwriting objectives and take on ad-hoc duties/training as needed.
About you
- Experience inshipping litigation and dispute resolution, gained within aP&I club, insurer, law firm, shipowner or chartererenvironment.
- Qualified lawyer(ideally English-qualified) with around2 years’ PQE,ordegree-educated (LLB/LLM Maritime Law or equivalent) with3+ yearsrelevant claims-handling/industry experience.
- Strong communication skills (written and verbal), includingnegotiation, presentation and reporting.
- Confident relationship-builder with stakeholders at all levels (internal and external).
- Highly organised, detail-focused, proactive, and able to manage competing priorities to deadline.
- AdditionalEuropean languageskills are an advantage (not essential).
- Team-oriented, collaborative working style.
What’s on offer
- Supportive, friendly and collaborative working culture
- Competitive hybrid working policyand work-life balance initiatives
- Clear, transparent career pathway and development support
- Free access to theProtection & Indemnity Qualification(International Group of P&I Clubs)
- Attractive benefits package includingprivate healthcare
- Health subsidy plus a comprehensive wellbeing and savings programme
Values
You’ll join a business grounded in:Mutuality, Integrity, Safety & Sustainability, Transparency, Excellence, and Collaboration.
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Claims Associate employer: Gravitas Group
As a global leader in risk and reinsurance, our client offers an exceptional work environment that prioritises collaboration, inclusivity, and professional development. The role of International Contracts Leader not only provides the opportunity to shape contract strategy across UK and Europe but also fosters personal growth through exposure to complex contractual issues and stakeholder management. With a commitment to innovation and high-quality standards, employees are empowered to thrive in a hybrid working model while contributing to meaningful solutions for clients.
