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- Tasks: Lead a team providing top-notch IT support and shape a new service function.
- Company: Dynamic accounting firm in Oxford with a tech-driven approach.
- Benefits: Hybrid work model, focus on growth, and leadership opportunities.
- Why this job: Make a real impact while mentoring a passionate tech team.
- Qualifications: 3-5+ years in IT support and strong leadership skills required.
- Other info: Join a supportive environment that values employee development.
The predicted salary is between 36000 - 60000 £ per year.
A technology-driven accounting firm in Oxford is seeking an IT Service Team Leader to oversee 1st and 2nd line IT support operations. This pivotal role includes managing a team of IT Support Technicians, ensuring high-quality service delivery, and contributing to establishing a new service support function.
The ideal candidate should have 3–5+ years in IT support, strong leadership skills, and comprehensive knowledge of Microsoft technologies. This role offers a hybrid work model with a focus on employee growth and development.
IT Service Desk Lead – Hybrid, Mentoring Tech Team in Oxford employer: Gravita
Contact Detail:
Gravita Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Lead – Hybrid, Mentoring Tech Team in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your achievements in IT support and leadership. This can really set you apart during interviews and showcase your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on demonstrating your leadership style and how you handle team dynamics.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace IT Service Desk Lead – Hybrid, Mentoring Tech Team in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and leadership. We want to see how your skills align with the role of IT Service Desk Lead, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share your passion for mentoring and how you can contribute to establishing a new service support function.
Showcase Your Tech Skills: Since we’re all about Microsoft technologies, make sure to mention any relevant certifications or experiences. We love seeing candidates who are tech-savvy and ready to lead a team in delivering top-notch support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Gravita
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft technologies and any other relevant tools. Be ready to discuss your experience with 1st and 2nd line support, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of how you've successfully led a team in the past. Highlight your mentoring experiences and how you've contributed to the growth of your team members.
✨Understand the Company Culture
Research the technology-driven accounting firm and understand their values and mission. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their new service support function or how they support employee growth and development. It shows you're engaged and thinking about your future there.
