We’re Gravita: the accountants fuelling ambitious businesses. We’re a full service, tech-enabled firm, working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world.
We’re growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.
Our mission is to become the UK’s leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also be helping us shape the future of accounting.
The Role
We’re looking for an Senior Associate to join our Exeter team in a dual role across Operations and Places (office operations). This is an office based role, working 5 days a week from the Exeter office.
Alongside running key operational processes and supporting the day-to-day office environment, you’ll play an active role in improving how things work: identifying inefficiencies, suggesting better approaches, and supporting the use of data, technology and AI to make our operations more effective.
You’ll be a key part of the local team, acting as a go-to problem solver and coordinator, while also contributing to wider initiatives across the firm.
Key Responsibilities:
Client Operations (approx. 50%)
Managing client on-boarding processes, including AML and KYC checks
Preparing and managing Letters of Engagement and disengagement documentation
Setting up and maintaining accurate client records across systems
Supporting client-facing teams to ensure a smooth onboarding experience
Acting as a central point of coordination to resolve issues and keep work moving
Places / Exeter office (approx. 50%)
Ensuring the office runs smoothly and professionally day-to-day
Acting as the first point of contact for clients and visitors
Coordinating meetings, rooms, hospitality and diaries
Managing suppliers, office supplies and facilities
Supporting local engagement activities and events
Maintaining records and supporting Health & Safety processes
Improving how we operate
Spotting inefficiencies or friction in existing processes
Suggesting and supporting improvements (including automation and use of AI tools)
Helping to build or maintain simple reporting to track activity and performance
Contributing to firmwide initiatives (e.g. onboarding improvements, data projects, LoE refreshes)
Qualifications, Knowledge & Experience:
This role would suit someone who:
Is experience in operations, administration, or client on-boarding (ideally in a professional services environment) is helpful but mindset is key.
Enjoys solving problems, not just completing tasks
Naturally looks for better ways of doing things
Takes ownership and follows things through
Is curious about how systems, processes and tools work
Is comfortable with change and open to new technologies
Can balance attention to detail with the bigger picture
Your Career with Gravita
When you join Gravita, we’ll support you on your own growth journey. We want to be the place you learn, grow and unlock your true potential.
We’ll work with you to build a progression plan to outline how you’ll grow at our company and everything we’ll do to help you get there. We’re also passionate about learning and development, to help you focus on your future.
The Nitty Gritty
Our standard working week is a 37.5-hour week on a hybrid basis
Core working hours are 10am - 4pm Monday to Friday
Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fast-paced changes.
Your development won’t be forgotten, our development support is extraordinary for a firm of our size.
It's a busy, fast-paced environment here at Gravita. Feel free to check out our social media channels (Instagram, X, LinkedIn and Glassdoor).
StudySmarter Expert Advice🤫
We think this is how you could land Administrator, Operations and Places in Exeter
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Gravita. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Gravita.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Gravita's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Gravita
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Gravita.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Gravita will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Gravita employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
