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For Companies At a Glance
- Tasks: Manage client accounts and oversee service delivery in a supportive role.
- Company: Join a family-owned business with a strong reputation in security systems.
- Benefits: Competitive salary, career growth, training opportunities, and a collaborative environment.
- Why this job: Be part of a dynamic team making a real impact in the security industry.
- Qualifications: Experience in service management and problem-solving skills required.
- Other info: Join a family-like culture with excellent support for your professional development.
The predicted salary is between 36000 - 60000 £ per year.
Gratte Brothers | Security Systems & Software (also known as GBSM), is currently recruiting for a Service Account Manager based in London. This role presents an exciting opportunity to join a well-established, family-owned business committed to empowering its employees, supporting professional growth, and fostering a positive working environment for all.
Responsibilities
- The position of Service Account Manager for Gratte Brothers Security Management shall be responsible for the management of designated clients and their associated service accounts/contracts and system upgrades.
- This position shall also act in a supervisory role to the service department with respect to technical and operational support, and guidance of the service delivery to the company client base.
- The post-holder will have experience in service and project installation management and possess the abilities to resolve day-to-day issues arising on service contracts and projects that they are responsible for, without the intervention from more senior members of the company.
- The successful candidate will also possess the skills to control all aspects of delivery in terms of enforcing company and client procedures, system designs, maintaining project communications both written and verbal, problem solving, control of labour and co-ordination with all members of the project teams.
Benefits
- Competitive salary and benefits package.
- Opportunity for career growth and development.
- Collaborative and supportive work environment.
- Training and cross-training opportunities.
- Contribution to a dynamic and growing company.
Gratte Brothers Group consist of five business divisions; Gratte Brothers | Building Services & Engineering, Gratte Brothers | Foodservice Solutions, Gratte Brothers | Building Services Maintenance, Gratte Brothers | Design & Coordination and Gratte Brothers | Security Systems & Software. Our Head Office is based in King’s Cross, London, with several further UK locations dedicated to specific functionalities. As a Group, we deliver a comprehensive range of building services with an impeccable reputation for quality. As we’ve grown over the past 80 years, we’re proud to have remained a family-owned business. So, when you join Gratte Brothers you don’t just join a team, you join a family!
Gratte Brothers is an equal opportunities employer and welcomes applications from all qualified candidates.
Service Account Manager employer: Gratte Brothers Group
Contact Detail:
Gratte Brothers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Service Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Gratte Brothers and understanding their values and services. Tailor your responses to show how your experience aligns with their mission. We want to see that you’re not just looking for any job, but that you’re genuinely interested in being part of our family!
✨Tip Number 3
Practice your problem-solving skills! As a Service Account Manager, you’ll need to tackle issues head-on. Think of examples from your past experiences where you’ve successfully resolved challenges and be ready to share them during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Gratte Brothers. Let’s make it happen!
We think you need these skills to ace Service Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Account Manager role. Highlight your experience in service and project installation management, as well as any supervisory roles you've held.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Gratte Brothers and how you can contribute to our positive working environment. Be genuine and let your personality come through.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled day-to-day issues in previous roles. We love candidates who can demonstrate their ability to resolve problems independently and effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Gratte Brothers Group
✨Know Your Clients
Before the interview, research Gratte Brothers and their client base. Understand their services and how they manage client relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully resolved issues on service contracts or projects. Be ready to discuss specific challenges you faced and how you overcame them, as this is crucial for a Service Account Manager.
✨Communicate Clearly
Since the role involves maintaining project communications, practice articulating your thoughts clearly and concisely. Use examples to illustrate your communication style, both written and verbal, to show you can effectively liaise with clients and team members.
✨Emphasise Team Collaboration
Gratte Brothers values a collaborative work environment. Be prepared to discuss how you've worked with teams in the past, highlighting your ability to coordinate with various stakeholders and support your colleagues in achieving common goals.
