Operations Lead: Service Desk, P&L & Client Excellence

Operations Lead: Service Desk, P&L & Client Excellence

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Gratte Brothers Group

At a Glance

  • Tasks: Lead a team to ensure operational excellence and build strong client relationships.
  • Company: Gratte Brothers Group, a dynamic company based in King’s Cross, London.
  • Benefits: Competitive salary and benefits package for your hard work.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Join a senior management team and drive continuous improvement in a diverse portfolio.
  • Qualifications: Experience in operations management and a knack for fostering high-performing teams.

The predicted salary is between 50000 - 65000 £ per year.

Gratte Brothers Group is seeking an experienced Operations Manager to join their senior management team at the Head Office in King’s Cross, London.

You will lead a team of Account Managers and ensure operational excellence across a diverse portfolio of contracts.

This role requires a commercially minded leader capable of building strong client relationships, fostering a high‑performing team culture, and driving continuous improvement.

Competitive salary and benefits are offered.

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Gratte Brothers Group

Contact Details:

Gratte Brothers Group Recruitment Team

We think you need these skills to ace Operations Lead: Service Desk, P&L & Client Excellence

Leadership Skills
Client Relationship Management
Operational Excellence
Team Management
Commercial Acumen
Continuous Improvement
Performance Management