At a Glance
- Tasks: Manage customer accounts and support sales initiatives in a dynamic team environment.
- Company: Join Gratnells, a supportive company focused on growth and collaboration.
- Benefits: Flexible working hours, travel opportunities, and professional development.
- Other info: Work from our Cambridge office and enjoy a collaborative team culture.
- Why this job: Kickstart your sales career while making a real impact in education and beyond.
- Qualifications: Enthusiasm for sales and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Gratnells is looking for a motivated Sales Coordinator to support our UK sales team and help grow our small to medium-sized customer accounts across education and non-education markets. This role is ideal for someone early in their sales career who is keen to build strong commercial skills, manage customer relationships, and develop within a supportive and collaborative team. Reporting into the Head of Sales you will work 3 days per week from our offices in Madingley, Cambridge and will also have the opportunity to travel with the team.
What you'll do:
- Manage a portfolio of UK small to medium-sized customer accounts
- Handle enquiries, quotations, follow-ups and day-to-day customer contact
- Identify upsell and cross-sell opportunities
- Support product launches, promotions and catalogue activity
- Maintain accurate CRM records, pipelines and forecasts
- Work closely with Customer Service, Marketing and Finance teams
- Represent Gratnells professionally in all customer interactions
- Support the Head of Sales with ad-hoc administrative tasks.
Sales Coordinator, UK employer: Gratnells
Gratnells is an excellent employer that fosters a supportive and collaborative work culture, making it an ideal place for early-career professionals to thrive. With opportunities for personal and professional growth, employees can develop strong commercial skills while managing customer relationships in a dynamic environment. Located in the picturesque setting of Madingley, Cambridge, the company also offers the unique advantage of travel opportunities with the sales team, enhancing both career development and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show genuine interest in Gratnells and be ready to discuss how you can contribute to their sales goals. We want to see your enthusiasm!
✨Tip Number 3
Practice your pitch! Be ready to talk about your skills and experiences that align with the Sales Coordinator role. We love candidates who can clearly articulate their value and how they can help grow customer accounts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we look for at Gratnells.
We think you need these skills to ace Sales Coordinator, UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Coordinator role. Highlight any relevant sales experience or customer service roles you've had, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background aligns with what we're looking for. Be genuine and let your personality come through!
Showcase Your Communication Skills:As a Sales Coordinator, communication is key. In your application, demonstrate your ability to convey information clearly and professionally. This could be through your writing style or by providing examples of past interactions with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Gratnells
✨Know Your Stuff
Before the interview, make sure you understand Gratnells' products and services. Familiarise yourself with their customer base in both education and non-education markets. This will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Sales Coordinator, you'll be handling customer enquiries and maintaining relationships. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully communicated in past roles or experiences, as this will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer interactions. Think of scenarios where you've identified upsell opportunities or managed customer complaints effectively. This will showcase your proactive approach and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, sales strategies, or upcoming product launches. This not only shows your interest but also gives you a chance to gauge if the company culture aligns with your career goals.
